At a Glance
- Tasks: Assist with deliveries, organise the warehouse, and provide excellent customer service.
- Company: Join an inclusive retailer dedicated to helping everyone reach their potential.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Other info: Nightshift premium and opportunities for career growth.
- Why this job: Be part of a dynamic team in a fast-paced environment while learning new skills.
- Qualifications: Enthusiasm for helping customers and ability to work flexibly.
The predicted salary is between 12 - 15 £ per hour.
An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
Loading and unloading the vans for our deliveries, organising the warehouse in preparation for the deliveries to be loaded and ensuring all customer orders are packed and loaded correctly and safely. Using a handset to assist you in organising and loading orders. Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help. Build great knowledge about our products, services and promotions to help provide recommendations. Working flexibly across the store as required. Happy with early morning starts (as most shifts start at 4am) and working in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team. Friendly and welcoming with a genuine enthusiasm for helping customers. Enjoys working in a fast-paced, physical and high energy environment, using initiative to solve problems and taking responsibility for owning tasks. Always ready to work flexibly and productively to a high standard across the store - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things. Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15kg. Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.
Benefits:
- Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).
- Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks - provided for Colleagues in all our stores.
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
- Pension - we'll match between 4-7.5% of your pension contributions.
- Sainsbury's share schemes - buy Sainsbury's shares at discounted prices.
- Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Online Assistant in Kent employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Assistant in Kent
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your flexibility! They want someone who can adapt to different tasks and shifts. Be prepared to discuss how you've handled changing situations in the past and how you thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows you're engaged and keen to learn more about the role and the team. Plus, it’s a great way to figure out if this job is the right fit for you!
We think you need these skills to ace Online Assistant in Kent
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping customers shine through. We want to see that genuine enthusiasm for the role and how you can contribute to creating a welcoming environment.
Highlight Relevant Experience: Make sure to mention any previous experience in fast-paced or physical roles. We love seeing how you've thrived in similar environments and how you’ve used your initiative to solve problems.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Sainsbury’s Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of an Online Assistant. Familiarise yourself with tasks like loading and unloading deliveries, using handsets for order organisation, and providing excellent customer service. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Team Spirit
This job requires both independent work and teamwork, so be ready to discuss examples of how you've thrived in both situations. Share stories that highlight your ability to work flexibly and productively, whether you're on your own or collaborating with others. Employers love candidates who can adapt to different working styles!
✨Demonstrate Your Customer Focus
Since the role is all about serving customers brilliantly, think of specific instances where you've gone above and beyond to help someone. Whether it’s answering questions or making recommendations, showing your enthusiasm for customer service will set you apart from other candidates.
✨Be Ready for a Fast-Paced Environment
Prepare to discuss how you handle high-energy, physical work. Think about times when you've successfully managed multiple tasks under pressure. Highlight your attention to detail and problem-solving skills, as these are crucial for maintaining a clean and clutter-free store while ensuring orders are packed correctly.