Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily store operations and ensure top-notch customer service.
- Company: A leading retail company in Ilford with a focus on inclusivity.
- Benefits: Competitive salary, employee support, and great benefits.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong leadership skills and experience in fast-paced retail.
- Other info: Opportunity for growth in a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading retail company in Ilford seeks a Customer & Trading Manager to oversee daily store operations, ensuring efficiency and exceptional customer service.
Responsibilities include:
- Managing a small team
- Addressing performance issues
- Delivering on KPIs
The ideal candidate has strong leadership skills, a background in people management, and experience in a fast-paced retail environment.
The role offers a competitive salary and benefits, emphasizing inclusivity and employee support.
Store Operations & Customer Experience Lead in Ilford employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations & Customer Experience Lead in Ilford
✨Tip Number 1
Network like a pro! Reach out to people in the retail industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to store operations and customer experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed teams or improved customer service in past roles. We want to see your passion for people management!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Store Operations & Customer Experience Lead in Ilford
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've managed teams in the past and how you can bring that expertise to our store operations.
Tailor Your Experience: Don’t just send a generic application! Take the time to align your previous roles with the responsibilities mentioned in the job description. We love seeing how your background fits into our vision for exceptional customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sainsbury’s Group
✨Know Your Store Operations
Familiarise yourself with the daily operations of a retail store. Understand how to manage inventory, staff schedules, and customer service protocols. This knowledge will help you demonstrate your capability to oversee these areas effectively during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you addressed performance issues or motivated your team to meet KPIs. This will highlight your people management skills and show that you're ready for the role.
✨Emphasise Customer Experience
Be ready to discuss your approach to enhancing customer experience. Share strategies you've implemented in previous roles that improved customer satisfaction. This will align with the company's focus on exceptional service and demonstrate your commitment to their values.
✨Research the Company Culture
Take some time to understand the company’s culture and values, especially their emphasis on inclusivity and employee support. During the interview, mention how your personal values align with theirs, which can set you apart as a candidate who fits well within their team.
