Sainsbury’s Group is seeking a Customer Experience Manager for our Hitchin store. You will lead the front of house and back office operations, coach a team, and ensure every customer interaction aligns with our service standards.
This role demands hands-on leadership in a busy, high-volume environment and a passion for delivering outstanding shopping experiences. You will manage performance, scheduling, and disciplinary matters, drive KPIs, and keep colleagues engaged in a culture of inclusivity
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Store Experience Leader: Customer CX & Team Ops in Hitchin employer: Sainsbury’s Group
Join our Argos Local Fulfilment Centre as a Warehouse Operative and become part of a dynamic, 24-hour team dedicated to delivering exceptional customer service. With a strong focus on inclusivity and employee growth, we offer a supportive work environment where you can thrive, alongside generous benefits such as colleague discounts, wellbeing support, and opportunities for career progression. Experience the camaraderie of a family-like atmosphere while making a tangible impact on our customers' experiences.
