At a Glance
- Tasks: Prepare the store for customers by stocking shelves and maintaining a tidy workspace.
- Company: Join a leading retailer known for its inclusive culture and commitment to customer service.
- Benefits: Earn £13.23 per hour plus nightshift premium, discounts, and flexible working options.
- Other info: Enjoy career growth opportunities and a supportive work environment.
- Why this job: Work nights, gain valuable experience, and be part of a dynamic team during the festive season.
- Qualifications: Must be 18+, energetic, and ready for a physically demanding role.
The predicted salary is between 13.23 - 13.23 £ per hour.
Rate: £13.23 per hour
Location: Hempstead Valley Store, Gillingham, ME7 3PB
Hours: Part time, 27.75 hours per week
Contract type: Fixed-Term Assignment
Contract end date: 3 January 2027
Business area: Retail
Closing date: 9 November 2026
Requisition ID: 400094444
Availability Window
The availability window below shows when we'd expect you to be available to work during the week. Your shifts will be planned within these times and shared with you three weeks in advance. We support flexible working, so even if your availability isn’t an exact match but is similar.
- Monday: 21:00 - 07:00
- Thursday: 20:00 - 07:00
- Friday: 20:00 - 07:00
- Saturday: 21:00 - 07:00
Working in our stores
Our stores are at their busiest during the festive season, when customers are counting on us to help make this magical time of year truly special. To get our store teams ready, we have both permanent and fixed-term vacancies available so please check the contract type above before applying to make sure it is the right role for you.
Important checks before you apply
- You must have Right to Work eligibility in the UK
- The minimum application age for this role is 18, due to the working hours and type of goods (alcohol, etc) that you may be required to handle
What you’ll be doing
- Getting the store ready for the day ahead by filling shelves, working at a good steady pace throughout the night and being prepared to work with a variety of product types
- Keeping your workspace tidy for other colleagues and making sure our aisles are clean, presentable and ready for our customers the next day
- Collecting and moving stock safely from the warehouse to the shopfloor, including heavy equipment and containers
- Working across different parts of the store, which could include chilled and frozen areas
- Using equipment, handsets and digital systems to complete your work accurately and safely
- Helping in other areas when needed, which could include picking online orders or serving customers at checkouts once you're trained and confident
What it takes to be part of our team
- Friendly and welcoming, with a genuine enthusiasm for delivering for customers
- Working nights takes energy, resilience and a hands-on approach, so you will be ready to work in a physically demanding role and able to adapt to the disruption that working overnight can have on well-being and sleep
- Committed team player who thrives in a fast-paced environment and is always willing to support colleagues and work together
- Flexibly and willingness to work across the store and take on new challenges
- Open to learning, developing and trying new things to improve our service
- Confident learning to use new digital tools and technology to do your job brilliantly
- Take pride and ownership in your work, including a good attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better
Supporting you at work and beyond
We offer our colleagues a wide range of rewards and provide competitive benefits:
- Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).
- Discount card - After 4 weeks employment, 10% off at Sainsburys, Argos, Tu, and Habitat, increasing to 15% discount at Sainsburys every Friday and Saturday
- Holiday entitlement - based on the hours you work
- Enhanced Family Leave - Maternity, Paternity, Adoption and more
- Pension and life cover - we'll match between 4-7.5% of your pension contributions and up to 6x life cover
- Sainsburys share schemes - buy Sainsburys shares at discounted prices
- Other Retail savings - discounts on eating out, holidays and at other retailers
- Physical wellbeing - cycle to work and bike rental schemes, reduced price gym access and Health/Dental cash plans
- Mental wellbeing - 24/7 access to our Employee Assistance Programme and Online wellbeing platform
- Financial support - interest-free season ticket loans, Pay advance, affordable loans and savings directly from your pay and financial wellbeing resources
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for careers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Assistant – Nights in Gillingham employer: Sainsbury’s Group
Join our Argos Local Fulfilment Centre as a Warehouse Operative and become part of a dynamic, 24-hour team dedicated to delivering exceptional customer service. With a strong focus on inclusivity and employee growth, we offer a supportive work environment where you can thrive, alongside generous benefits such as colleague discounts, wellbeing support, and opportunities for career progression. Experience the camaraderie of a family-like atmosphere while making a tangible impact on our customers' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant – Nights in Gillingham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Sainsbury’s Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Assistant – Nights in Gillingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Sainsbury’s Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Sainsbury’s Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Sainsbury’s Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Sainsbury’s Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Sainsbury’s Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Sainsbury’s Group!
