General Merchandise Assistant

General Merchandise Assistant

Full-Time No home office possible
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At a Glance

  • Tasks: Set up and display homeware, clothing, and entertainment sections to attract customers.
  • Company: Join Sainsbury’s, a leading retailer with a focus on inclusivity and development.
  • Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
  • Why this job: Be part of a dynamic team and make shopping enjoyable for customers.
  • Qualifications: Must be above school-leaver age and have the right to work in the UK.
  • Other info: Flexible hours, opportunities for growth, and a supportive work environment.

Responsibilities

  • Set-up and position our Tu and Habitat brands, along with our entertainment, electrical and stationery ranges, to make them appealing for customers.
  • Moving products around as trends and seasons change as well as collecting stock from the warehouse using heavy roll cages (up to 15kg) to replenish items across the department.
  • Build great knowledge about our products, services and promotions to help provide recommendations.
  • Working flexibly across the store as required.
  • Always being on-hand to serve our customers brilliantly, supporting with any questions and advice on a wide range of products, and proactively offering help.

What makes a great Sainsbury\’s Colleague

  • Friendly and welcoming with a genuine enthusiasm for helping customers and a passion for interiors, homeware, gaming and fashion.
  • A brilliant eye for detail, ensuring displays always look their best and the store is clutter free, always looking to create the best shopping experience for our customers.
  • Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
  • Takes responsibility for owning tasks and uses initiative to solve problems.
  • Always prepared to work flexibly and productively to a high standard across the store – you\’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
  • Comfortable in learning to use new digital tools and technology to do your job brilliantly.

Christmas Champion

Could you be one of our Christmas champions this year? Whether you\’re a Gift Guru, or a Festive Fashionista, bring your energy into this season and help us create the best Christmas possible for our customers. Our stores are fast‑paced environments where no two days are ever the same, especially during our busiest and most magical time of the year. They are at the heart of the local community providing outstanding value, quality and great service. As one of our General Merchandising Assistants, you\’ll be one of our Christmas Champions that ensures our homeware, clothing and entertainment sections are set‑up brilliantly for our customers.

Requirements

  • You must be above the school‑leaver age in your country.
  • You must have Right to Work eligibility in the UK.
  • If the shifts for this role cover hours earlier than 6 am or later than 11 pm, you will need to be at least 18 years of age.
  • We are an inclusive place to work and shop.

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look.

As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.

Benefits

  • Discount card – 10% off at Sainsbury\’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury\’s every Friday and Saturday, and 15% off at Argos every pay day.
  • Free food and hot drinks – provided for colleagues in all our stores.
  • Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
  • Pension – we\’ll match between 4–7.5% of your pension contributions.
  • Sainsbury\’s share schemes – buy Sainsbury\’s shares at discounted prices.
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available – please check the contract type and schedule hours before applying to ensure that the role is right for you.

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General Merchandise Assistant employer: Sainsbury’s Group

Sainsbury's is an exceptional employer that prioritises a friendly and inclusive work culture, offering extensive benefits such as a generous discount card, free meals, and comprehensive wellbeing support. As a General Merchandise Assistant, you'll thrive in a dynamic environment with ample opportunities for personal growth and development, all while being part of a team that values your contributions and encourages you to learn new skills.
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Contact Detail:

Sainsbury’s Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Merchandise Assistant

Tip Number 1

Get to know the store inside out! Familiarise yourself with the layout, products, and promotions. This way, when you walk in for an interview, you can show off your knowledge and enthusiasm for the role.

Tip Number 2

Practice your customer service skills! Think about how you'd approach customers, answer their questions, and offer help. Role-playing with a friend can really boost your confidence before the big day.

Tip Number 3

Be ready to showcase your flexibility! The job requires moving around and adapting to different tasks, so be prepared to discuss times when you've successfully juggled multiple responsibilities.

Tip Number 4

Apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you're keen and ready to join the team. Don’t wait too long; these roles can fill up fast!

We think you need these skills to ace General Merchandise Assistant

Customer Service Skills
Attention to Detail
Teamwork
Problem-Solving Skills
Flexibility
Physical Stamina
Product Knowledge
Initiative
Digital Literacy
Time Management

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for homeware, fashion, and customer service shine through. We want to see that you're excited about the role and ready to help our customers!

Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a General Merchandise Assistant.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for us.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and securely. Plus, you’ll find all the info you need about the role right there.

How to prepare for a job interview at Sainsbury’s Group

Know Your Products

Before the interview, take some time to familiarise yourself with the Tu and Habitat brands, as well as the types of products you'll be working with. Being able to discuss specific items and trends will show your enthusiasm and knowledge, which is key for a General Merchandise Assistant.

Show Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone or solved a problem. This role is all about being friendly and helpful, so demonstrating your experience in this area will make you stand out.

Emphasise Teamwork and Flexibility

Since the job requires working as part of a team and being flexible across different store areas, be ready to share experiences where you've successfully collaborated with others. Highlight your ability to adapt to changing situations, especially in a fast-paced environment.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the store adapts to seasonal changes. This shows your genuine interest in the role and helps you understand if it's the right fit for you.

General Merchandise Assistant
Sainsbury’s Group
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