At a Glance
- Tasks: Lead a dynamic food hall, ensuring top-notch service and team performance.
- Company: Join a leading retailer committed to inclusivity and customer satisfaction.
- Benefits: Enjoy discounts, bonuses, free food, generous holidays, and wellbeing support.
- Why this job: Make a real impact by inspiring your team and delivering exceptional customer experiences.
- Qualifications: Experience in fast-paced environments and strong leadership skills required.
- Other info: Great opportunities for personal growth and career progression await you.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Role modelling and coaching for high standards and efficiency across the whole food hall.
- Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.
- Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.
- People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
- At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.
What makes a great food manager
- Previous line management responsibilities in a fast-paced, operational environment.
- Provides brilliant customer service and coaches a team to do the same.
- Delivers KPI\’s or other performance indicators.
- Can manage disciplinaries, performance issues or other similar employee relations issues.
- Leads operations and comfortable doing this alone in the absence of more senior management.
- A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
- Experience leading teams in a dynamic, customer-facing environment – you\’ve inspired others, driven high performance, and created a culture where colleagues thrive.
- Leadership experience in a high-volume, fast-paced operational setting – whether in retail, food service, or hospitality – where you\’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
- Proven success in delivering against a wide range of KPIs – from sales and stock availability to customer satisfaction and colleague engagement, you\’ve made a measurable difference.
- Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Discount card – 10% discount off on your shopping at Sainsbury\’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury\’s every Friday and Saturday and 15% off at Argos every pay day.
- An annual bonus scheme based on our, and your, performance.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we\’ll match 4-7.5% of your pension contributions.
- Sainsbury\’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here .
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Food Manager employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time on our website and social media. This will help you understand what we value and how you can fit in. Plus, it shows you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your people management stories! Since this role is all about leading a team, think of specific examples where you've inspired others or tackled performance issues. We love hearing about real experiences that showcase your leadership skills.
✨Tip Number 3
Show off your customer service passion! Be ready to discuss how you've delivered exceptional experiences in the past. We want to see that you can bring that same energy to our food hall and make every customer's visit memorable.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. It shows you're engaged and helps us see how you think about the bigger picture. Plus, it’s a great way to find out if we’re the right fit for you!
We think you need these skills to ace Food Manager
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food and customer service shine through. We want to see how you can bring that passion to our food hall and inspire your team to do the same!
Highlight Your Leadership Experience: Make sure to showcase any previous line management roles you've had, especially in fast-paced environments. We’re looking for someone who can lead a team effectively, so share examples of how you've motivated others and delivered results.
Be Specific About Your Achievements: Use concrete examples to demonstrate how you've met KPIs or improved customer satisfaction in past roles. We love numbers, so if you can quantify your success, it’ll definitely catch our eye!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at StudySmarter.
How to prepare for a job interview at Sainsbury’s Group
✨Know Your Stuff
Make sure you understand the ins and outs of food management. Brush up on your knowledge of compliance processes, customer service standards, and how to coach a team effectively. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight how you've managed performance issues or conducted disciplinaries, as this is crucial for the Food Manager role. Be ready to explain how you inspire others to deliver exceptional customer experiences.
✨Demonstrate Your Customer Focus
Think of specific instances where you've gone above and beyond for customers. Share stories that illustrate your commitment to ensuring every customer gets what they want. This will resonate well with the interviewers, as customer satisfaction is key in this role.
✨Prepare for People Management Questions
Expect questions about handling complex people matters, such as performance and absence issues. Prepare to discuss your approach to fairness and how you ensure a positive work environment. Showing that you can manage these situations with confidence will set you apart.