Online Shopping Operations & Customer Experience Lead in Eastbourne

Online Shopping Operations & Customer Experience Lead in Eastbourne

Eastbourne Full-Time On-site
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Sainsbury’s Group is seeking an online store manager to lead the in-store online picking and delivery team, ensuring a seamless service for both online and in-store customers. You’ll coach shoppers and drivers, monitor KPIs, and drive continuous improvement in operations and customer experience.

Role requires hands-on leadership, experience in fast-paced retail, and proven ability to manage performance, disciplinaries, scheduling and pay. Based in Eastbourne area with early morning shifts.

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Online Shopping Operations & Customer Experience Lead in Eastbourne employer: Sainsbury’s Group

Join our Argos Local Fulfilment Centre as a Warehouse Operative and become part of a dynamic, 24-hour team dedicated to delivering exceptional customer service. With a strong focus on inclusivity and employee growth, we offer a supportive work environment where you can thrive, alongside generous benefits such as colleague discounts, wellbeing support, and opportunities for career progression. Experience the camaraderie of a family-like atmosphere while making a tangible impact on our customers' experiences.

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Contact Details:

Sainsbury’s Group Recruitment Team