Overnight Stock & Customer Service Associate in Dartford

Overnight Stock & Customer Service Associate in Dartford

Dartford Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Restock shelves, assist customers, and maintain a tidy store environment.
  • Company: Join Sainsbury's, a community-focused retailer with a vibrant team culture.
  • Benefits: Enjoy a nightshift premium, discounts, free food, and generous holiday entitlement.
  • Other info: Great opportunities for career growth and a commitment to inclusivity.
  • Why this job: Be part of a dynamic team that makes shopping enjoyable for everyone.
  • Qualifications: Must be 18+, ready to work overnight, and eager to learn.

The predicted salary is between 24000 - 30000 £ per year.

Responsibilities:

  • Collecting stock from the warehouse using heavy roll cages (up to 15KG) to replenish a variety of items across the store, keeping our shelves clean, tidy and full of well-presented products.
  • Always ready to serve our customers brilliantly when the store is open, supporting with any questions, and proactively offering help.
  • Date checking fresh produce and grocery products.
  • Helping across the store as needed and supporting with deliveries as required.
  • Build great knowledge about our products, services and promotions to help provide recommendations.

What makes a great Sainsbury's Colleague:

  • Happy working overnight in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team.
  • Friendly and welcoming with a genuine enthusiasm for helping customers.
  • Takes responsibility for owning tasks and uses initiative to solve problems.
  • Always prepared to work flexibly and productively across the store to a high standard - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
  • Comfortable in learning to use new digital tools and technology to do your job brilliantly.
  • Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.

Eligibility:

  • The minimum application age for this role is 18, due to the working hours and type of goods (alcohol, etc) that you may be required to handle.
  • You must have Right to Work eligibility in the UK.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training and career progression pathways to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.

If you would like to learn more about our commitment to inclusivity, please take a look. As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Working for us has great rewards:

  • Nightshift premium – in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight and 5 am (where applicable).
  • Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
  • Free food and hot drinks – provided for Colleagues in all our stores.
  • Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
  • Pension – we’ll match between 4-7.5% of your pension contributions.
  • Sainsbury's share schemes – buy Sainsbury's shares at discounted prices.
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

Overnight Stock & Customer Service Associate in Dartford employer: Sainsbury’s Group

Sainsbury's is an exceptional employer that values its colleagues and fosters a vibrant work culture, particularly for the Overnight Stock & Customer Service Associate role. With a commitment to inclusivity, extensive training opportunities, and a range of benefits including nightshift premiums and generous discounts, Sainsbury's ensures that every team member feels supported and empowered to grow within the company. Working in our fast-paced stores not only allows you to be part of a community-focused environment but also offers the chance to develop your skills and contribute to creating outstanding shopping experiences for our customers.

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Contact Details:

Sainsbury’s Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Overnight Stock & Customer Service Associate in Dartford

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Sainsbury's values and culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice makes perfect! Try out some common interview questions related to customer service and teamwork. Think about examples from your past experiences that highlight your skills and how you can contribute to the store.

Tip Number 3

Be yourself! When you’re in the interview, let your personality shine through. Sainsbury's is looking for friendly and enthusiastic colleagues, so don’t be afraid to show your passion for helping customers.

Tip Number 4

Apply through our website! It’s the quickest way to get your application in and shows that you’re keen. Plus, keep an eye on the vacancies as they can close fast – don’t miss out on your chance!

We think you need these skills to ace Overnight Stock & Customer Service Associate in Dartford

Customer Service Skills
Physical Stamina
Teamwork
Problem-Solving Skills
Attention to Detail
Flexibility
Initiative

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're genuinely excited about helping customers and being part of our team.

Tailor Your Application:Make sure to customise your application to highlight how your skills match the responsibilities listed in the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the role.

Apply Early!:Our vacancies can close quickly, so don’t wait around! Head over to our website and submit your application as soon as you can to ensure you don’t miss out on this opportunity.

How to prepare for a job interview at Sainsbury’s Group

Know the Role Inside Out

Before your interview, make sure you understand the responsibilities of an Overnight Stock & Customer Service Associate. Familiarise yourself with tasks like collecting stock, date checking fresh produce, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.

Show Your Team Spirit

Since this role involves both independent work and teamwork, be ready to discuss examples of how you've thrived in both situations. Share stories that highlight your ability to take initiative and solve problems, as well as your enthusiasm for helping customers and working collaboratively with colleagues.

Demonstrate Flexibility and Adaptability

The fast-paced environment at Sainsbury's means you'll need to be flexible. Prepare to talk about times when you've had to adapt quickly to changing circumstances or learn new skills on the job. This will show that you're ready to tackle whatever comes your way during your shifts.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.