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- Tasks: Help customers find perfect gifts and deliver excellent service during the festive season.
- Company: Join a friendly team at Argos within Sainsbury’s, where inclusivity thrives.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Make shopping magical for customers while gaining valuable experience in retail.
- Qualifications: Must be enthusiastic, customer-focused, and ready to work in a fast-paced environment.
- Other info: Flexible part-time hours with opportunities for training and career growth.
Customer Advisor
Location: Newry, Northern Ireland, United Kingdom
Role: Part‑time, 37.5 hours
Eligibility
- Above the school‑leaver age in the UK (school leaving age – GOV.UK)
- Right to work eligibility in the UK
- Most roles are part‑time, varying shifts including weekdays and weekends – schedule will accommodate availability.
What you’ll be doing
- Ensure customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on financial service offerings for certain products and process refunds.
- Keep the stock room neat and tidy, restocking products from deliveries.
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products.
- Build great knowledge about our products, services and promotions to provide recommendations.
What makes a great Argos Colleague
- Friendly and welcoming with genuine enthusiasm for helping customers.
- Comfortable talking to customers about financial services when buying certain products.
- Happy working in a fast‑paced, physical, high‑energy environment that thrives on teamwork.
- Prepared to work flexibly and productively to a high standard across the store when needed – fully trained in a variety of skills.
- Embraces using new digital tools and technology to do the job brilliantly.
- Great attention to detail, keeping the store clean and clutter‑free to create the best shopping experience for customers.
Benefits
- 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks for colleagues in all our stores.
- Generous holiday entitlement, plus maternity and paternity leave.
- Pension – company matches between 4–7.5% of your pension contributions.
- Sainsbury’s share schemes – buy shares at discounted prices.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – free access to Employee Assistance Programme.
Inclusion
We are dedicated to being an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome.
We provide modified work and support for carers, enhanced discretionary leave for families, and resources to support all colleagues. We are a Disability Confident Leader and will offer interview opportunities through our online assessment designed for all eligible candidates.
Reasonable adjustments can be requested during the application or interview stages.
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos and Sainsbury’s. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your friendly and enthusiastic nature.
✨Tip Number 3
Dress the part! Even though it’s a retail job, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for your interview and get the inside scoop on what it’s like to work with us. Plus, applying directly means you’ll be in the best position to land that job!
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Show Your Festive Spirit: When writing your application, let your personality shine through! We want to see your enthusiasm for helping customers and making their shopping experience special. Share any past experiences that highlight your friendly and welcoming nature.
Tailor Your Application: Make sure to customise your application to fit the role of Customer Advisor at Argos. Highlight your ability to work in a fast-paced environment and your comfort with technology. This will show us you’re ready to embrace the challenges of the job!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Sainsbury’s Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers find their perfect gifts.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to thrive in a fast-paced environment.
✨Embrace Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability during the interview. Highlight your willingness to adapt to different shifts and your excitement about being part of a dynamic team.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.