Customer Advisor – Argos (in Sainsbury’s)
Customer Advisor – Argos (in Sainsbury’s)

Customer Advisor – Argos (in Sainsbury’s)

Walsall Part-Time No home office possible
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At a Glance

  • Tasks: Deliver excellent customer service and assist with online order collections.
  • Company: Join Argos, a leading UK digital retailer within Sainsbury’s.
  • Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
  • Why this job: Be part of a friendly team and enhance customer experiences every day.
  • Qualifications: Must be above school-leaver age and eligible to work in the UK.
  • Other info: Flexible part-time shifts available, perfect for students!

5 days ago Be among the first 25 applicants

As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.

Eligibility

  • You must be above the school-leaver age in your country (School leaving age – GOV.UK)
  • You must have Right to Work eligibility in the UK
  • Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

What you’ll be doing

  • Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter.
  • Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
  • Make sure that the stock room is neat and tidy, and restocking products from deliveries.
  • Be present on the shop floor helping customers with questions and provide advice on a wide range of products.
  • Build great knowledge about our products, services and promotions to help provide recommendations.

What makes a great Argos Colleague

  • Friendly and welcoming with a genuine enthusiasm for helping customers.
  • Comfortable talking to customers about our financial services when buying certain products.
  • Happy working in a fast‑paced, physical and high energy environment, and thrives in being part of a team.
  • Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
  • Embraces using new digital tools and technology to do your job brilliantly.
  • Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.

Working for us has great rewards

  • Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
  • Free food and hot drinks – provided for Colleagues in all our stores.
  • Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
  • Pension – we’ll match between 4-7.5% of your pension contributions.
  • Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury’s Group

Argos, as part of Sainsbury’s, is an exceptional employer that prioritises employee wellbeing and development. With a vibrant work culture that values inclusivity and teamwork, employees enjoy generous benefits such as discounts across Sainsbury’s and Argos, free meals, and comprehensive support programmes. This role offers flexible working hours and opportunities for personal growth in a fast-paced retail environment, making it a rewarding place to build a career.
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Contact Detail:

Sainsbury’s Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Argos and Sainsbury’s. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your customer service skills! Think about scenarios you might face as a Customer Advisor. How would you handle a difficult customer or explain a financial service? Role-playing these situations can boost your confidence and prepare you for real-life interactions.

Tip Number 3

Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the role and the company. Plus, it’ll help you feel more confident when you walk in!

Tip Number 4

Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you can find all the latest roles there!

We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)

Customer Service
Communication Skills
Product Knowledge
Cash Handling
Attention to Detail
Teamwork
Flexibility
Digital Literacy
Problem-Solving Skills
Time Management
Sales Skills
Adaptability
Enthusiasm for Helping Customers

Some tips for your application 🫡

Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, so share those stories!

Be Yourself: We love authenticity! Let your personality shine through in your application. Use a friendly tone and don’t be afraid to show your enthusiasm for the role. We’re looking for genuine people who are excited about helping customers.

Tailor Your Application: Make sure to tailor your application to the job description. Mention specific skills or experiences that relate to being a Customer Advisor at Argos. This shows us that you’ve done your homework and are really interested in the position.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on making your application the best it can be.

How to prepare for a job interview at Sainsbury’s Group

Know Your Products

Familiarise yourself with the range of products and services that Argos offers. Being able to discuss specific items or promotions during your interview will show your enthusiasm and readiness to help customers.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is key for a Customer Advisor role.

Embrace Teamwork

Argos values teamwork, so be ready to discuss how you work well in a team environment. Share instances where you collaborated with others to achieve a common goal, especially in fast-paced settings.

Be Flexible and Adaptable

Since the role involves varying shifts and responsibilities, demonstrate your flexibility. Talk about times when you adapted to changes quickly and how you thrive in dynamic environments, which is crucial for success at Argos.

Customer Advisor – Argos (in Sainsbury’s)
Sainsbury’s Group
Location: Walsall
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