Customer Advisor – Argos (in Sainsbury’s)

As one of the leading UK digital retailers, Argos provides customers with outstanding convenience, choice and value across a vast range of products. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for customers when they visit our stores to shop or collect their online orders.

Eligibility

• Must be above the school‑leaver age in your country (see GOV.UK).
• Right to work eligibility in the UK.
• Roles are part‑time across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit your availability and may vary week to week.

What you’ll be doing

• Ensure customers have a great shopping experience by delivering excellent service on the tills, website screens on the shopfloor, and at the collection counter.
• Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products, and process refunds.
• Keep the stock room neat and tidy, and restock products from deliveries.
• Be present on the shop floor helping customers with questions and providing advice on a wide range of products.
• Build great knowledge about our products, services and promotions to help provide recommendations.

What makes a great Argos Colleague

• Friendly and welcoming with genuine enthusiasm for helping customers.
• Comfortable discussing financial services when customers buy certain products.
• Happy working in a fast‑paced, physical and high‑energy environment, and thrives as part of a team.
• Always prepared to work flexibly and productively to a high standard across the store when needed.
• Embraces using new digital tools and technology to do the job brilliantly.
• Has great attention to detail, keeping the store clean and clutter‑free to create the best shopping experience.

Working for us has great rewards

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks – provided for colleagues in all our stores.
• Generous holiday entitlement – based on hours worked, plus maternity and paternity leave.
• Pension – we’ll match between 4% and 7.5% of your pension contributions.
• Sainsbury’s share schemes – buy shares at discounted prices.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support – including free access to the Employee Assistance Programme.

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, we offer enhanced discretionary leave for families, support for carers and resources to help colleagues and teams succeed. We celebrate diversity through initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.