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- Tasks: Help customers with orders, process payments, and maintain a tidy stock room.
- Company: Join Argos within Sainsbury's, a leading retailer known for great customer service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a real impact on customer experiences.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible part-time shifts available; apply early as vacancies may close quickly.
Job Category: Store roles
Job Description: This role predominantly involves putting away deliveries and picking home delivery orders during the evening/early hours of the morning. Working hours start from 7pm and may extend until midnight to 2am, depending on business levels.
What you\’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service at the tills, website screens on the shopfloor, and the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products, and process refunds.
- Maintain a neat and tidy stock room, restocking products from deliveries.
- Assist customers on the shop floor, answering questions and providing product advice.
- Build knowledge about our products, services, and promotions to help provide recommendations.
What makes a great Argos Colleague:
- Friendly and welcoming, with enthusiasm for helping customers.
- Comfortable discussing our financial services with customers.
- Enjoys working in a fast-paced, energetic environment and being part of a team.
- Flexible and committed to high standards across the store, with opportunities to learn new skills.
- Embraces digital tools and technology to perform well.
- Attentive to detail, keeping the store clean and organized for the best shopping experience.
Working for us has great rewards:
- Discount card – 10% off at Sainsbury\’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury\’s on weekends, and 15% off at Argos every pay day.
- Free food and hot drinks provided in all stores.
- Generous holiday entitlement, plus maternity and paternity leave.
- Pension scheme with company contributions of 4-7.5%.
- Sainsbury\’s share schemes – discounted share purchases.
- Shopping discounts on gym memberships, restaurants, holidays, and vouchers.
- Wellbeing support, including free access to our Employee Assistance Programme.
Please note that vacancies may close quickly, so early application is encouraged.
Responsibilities:
As a Customer Advisor in an Argos store inside Sainsbury\’s, you\’ll provide outstanding service to customers shopping or collecting online orders. Responsibilities include assisting customers, processing transactions, and ensuring a positive shopping experience.
Eligibility:
- Above the school-leaver age in your country.
- Right to Work in the UK.
- Part-time roles available, with flexible shifts including weekdays and weekends, scheduled around your availability.
Qualifications:
We are committed to inclusivity, offering development opportunities, mentorship, and support to help colleagues grow. We celebrate diversity and aim to create a welcoming environment for all. If you need reasonable adjustments during application or interview, please let us know.
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Customer Advisor - Argos (in Sainsbury\'s) employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Argos (in Sainsbury\'s)
✨Tip Number 1
Familiarise yourself with Argos products and services before your interview. This will not only help you answer questions confidently but also show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Tip Number 2
Practice your communication skills, especially in a fast-paced environment. You might be asked to demonstrate how you would assist a customer or handle a transaction, so being articulate and friendly is key.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role involves evening shifts, showing that you are adaptable and willing to work during those times can set you apart from other candidates.
✨Tip Number 4
Highlight any previous experience in retail or customer service during your conversation. Even if it’s not directly related, demonstrating your ability to work in a team and provide great service will resonate well with the hiring team.
We think you need these skills to ace Customer Advisor - Argos (in Sainsbury\'s)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Advisor position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've delivered excellent service in previous roles, as this is crucial for the position.
Show Flexibility and Team Spirit: Mention your ability to work flexible hours and your enthusiasm for being part of a team. Argos values colleagues who can adapt to a fast-paced environment, so showcase any relevant experiences.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is important for maintaining a tidy store.
How to prepare for a job interview at Sainsbury’s Group
✨Show Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to handle queries and resolve issues effectively.
✨Demonstrate Product Knowledge
Familiarise yourself with Argos products and services before the interview. Being able to discuss specific items or promotions will show your enthusiasm and readiness to assist customers.
✨Emphasise Teamwork and Flexibility
This position requires working in a fast-paced environment as part of a team. Share experiences that showcase your ability to collaborate with others and adapt to changing situations.
✨Prepare for Digital Tools Discussion
As the role involves using digital tools, be ready to discuss your comfort level with technology. Mention any relevant experience you have with digital systems or point-of-sale software.
