At a Glance
- Tasks: Help customers find perfect gifts and create memorable shopping experiences this festive season.
- Company: Join Argos, a leading UK digital retailer with a focus on customer satisfaction.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Other info: Flexible hours with potential for permanent roles and great career development opportunities.
- Why this job: Be part of a fun, energetic team and make Christmas shopping magical for everyone.
- Qualifications: Friendly attitude, enthusiasm for helping others, and ability to thrive in a fast-paced environment.
Responsibilities
- Ensure customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on financial service offerings for certain products and process refunds.
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products, and support in the stock room when the store is quiet.
- Build great knowledge about products, services and promotions to help provide recommendations.
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about financial services when buying certain products.
- Happy working in a fast‑paced, physical and high‑energy environment, thriving as part of a team.
- Always prepared to work flexibly and productively to a high standard across the store when needed – fully trained in a variety of skills with opportunities to learn, develop and try new things.
- Embraces using new digital tools and technology to do the job brilliantly.
- Have great attention to detail, keeping the store clean and clutter‑free to create the best shopping experience for customers.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. We are a Disability Confident Leader and welcome all candidates, providing reasonable adjustments where needed.
Benefits
- Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday.
- Free food and hot drinks available to all colleagues in our stores.
- Generous holiday entitlement based on hours worked, plus maternity and paternity leave.
- Pension – matching between 4‑7.5% of your pension contributions.
- Sainsbury's share schemes – buy shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to an Employee Assistance Programme, confidential service providing support and guidance on a wide range of issues.
Customer Advisor - Argos employer: Sainsbury’s Group
At Argos, we pride ourselves on being a leading digital retailer that values our colleagues and fosters a vibrant work culture. With market-leading benefits, including generous discounts, free food, and extensive training opportunities, we ensure our Customer Advisors thrive in a fast-paced environment while delivering exceptional service. Join us this festive season to not only make memorable shopping experiences for our customers but also to grow your career in an inclusive and supportive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Argos
✨Tip Number 1
Get to know Argos inside out! Familiarise yourself with our products, services, and promotions. This way, when you chat with customers, you can offer them the best advice and recommendations, making their shopping experience unforgettable.
✨Tip Number 2
Show off your festive spirit! When you apply, let your personality shine through. We want to see your enthusiasm for helping customers and creating those 'wow' moments during the busy Christmas season.
✨Tip Number 3
Be ready to adapt! The retail environment can be fast-paced and ever-changing, especially during the holidays. Highlight your flexibility and willingness to learn new skills in your conversations with us.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you're keen and ready to join the Argos team this festive season. Don’t wait too long; spots fill up fast!
We think you need these skills to ace Customer Advisor - Argos
Some tips for your application 🫡
Show Your Festive Spirit:When writing your application, let your personality shine through! We want to see your enthusiasm for the festive season and how you can bring joy to our customers. Share any past experiences that highlight your customer service skills and your ability to create memorable shopping moments.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your experience in fast-paced environments and your comfort with digital tools. We love seeing candidates who understand what it means to be part of a team and can adapt to different roles within the store.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Customer Advisor role at Argos.
Apply Early!:Don’t wait until the last minute to submit your application. Vacancies can close quickly, especially during the busy festive period. Head over to our website and get your application in as soon as possible to increase your chances of joining our team!
How to prepare for a job interview at Sainsbury’s Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers find their perfect gifts.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this aligns perfectly with what Argos is looking for in a Customer Advisor.
✨Embrace the Festive Spirit
Since this role is during the Christmas season, bring your festive flair to the interview! Share your thoughts on how you would create a joyful shopping experience for customers, especially during busy times like Black Friday.
✨Be Ready for Teamwork
Argos values teamwork, so be prepared to discuss how you work well with others. Think of examples where you collaborated with colleagues to achieve a common goal, and express your willingness to adapt and support your team in a fast-paced environment.
