At a Glance
- Tasks: Deliver exceptional customer service and assist with stock management in a vibrant retail environment.
- Company: Join a leading retailer known for its inclusive culture and commitment to employee growth.
- Benefits: Enjoy discounts, holiday entitlement, pension contributions, and wellness support.
- Other info: Flexible working hours and opportunities for career progression await you!
- Why this job: Be part of a dynamic team making the festive season special for customers.
- Qualifications: Must be friendly, enthusiastic, and ready to thrive in a fast-paced setting.
The predicted salary is between 13.23 - 13.23 £ per hour.
Rate: £13.23 per hour
Location: Cheltenham Bath Road Local Store, Cheltenham, GL53 7LT
Hours: Part time, 14.25 hours per week
Contract type: Permanent
Business area: Retail
Closing date: 14 November 2026
Availability Window:
- Sunday: 06:00 - 12:00
- Wednesday: 06:00 - 12:00
- Thursday: 06:00 - 12:00
- Friday: 06:00 - 12:00
Working in our stores:
Our stores are at their busiest during the festive season, when customers are counting on us to help make this magical time of year truly special. To get our store teams ready, we have both permanent and fixed-term vacancies available so please check the contract type above before applying to make sure it is the right role for you.
Important checks before you apply:
- You must have Right to Work eligibility in the UK
- The minimum application age for this role is 18, due to the working hours and type of goods (alcohol, etc) that you may be required to handle
What you’ll be doing:
- Putting customers first and making them feel valued through thoughtful, friendly and helpful service
- Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products.
- Using and embracing digital tools to do your job well and enhance customer experience
- Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
- Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers
What it takes to be part of our team:
- Friendly and welcoming, with a genuine enthusiasm for helping customers
- Thrive working in a fast-paced, physical and high-energy environment
- A committed team player, always willing to support colleagues and work together
- Flexibility and willingness to work across the store and take on new challenges
- Open to learning, developing and trying new things to improve our service
- Confident learning to use new digital tools and technology to do your job brilliantly
- Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better
Supporting you at work and beyond:
We offer our colleagues a wide range of rewards and provide competitive benefits:
- Discount card – After 4 weeks employment, 10% off at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Holiday entitlement – based on the hours you work
- Enhanced Family Leave – Maternity, Paternity, Adoption and more
- Pension and life cover – we’ll match between 4-7.5% of your pension contributions and up to 6x life cover
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Other Retail savings – discounts on eating out, holidays and at other retailers
- Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access and Health/Dental cash plans
- Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform
- Financial support – interest‑free season ticket loans, Pay advance, affordable loans and savings directly from your pay and financial wellbeing resources
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for careers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Assistant in Cheltenham employer: Sainsbury’s Group
Join our Argos Local Fulfilment Centre as a Warehouse Operative and become part of a dynamic, 24-hour team dedicated to delivering exceptional customer service. With a strong focus on inclusivity and employee growth, we offer a supportive work environment where you can thrive, alongside generous benefits such as colleague discounts, wellbeing support, and opportunities for career progression. Experience the camaraderie of a family-like atmosphere while making a tangible impact on our customers' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant in Cheltenham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Sainsbury’s Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Assistant in Cheltenham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Sainsbury’s Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Sainsbury’s Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Sainsbury’s Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Sainsbury’s Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Sainsbury’s Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Sainsbury’s Group!
