Customer Experience Manager - Lead Teams & Service Excellence in Cefn Cribwr

Customer Experience Manager - Lead Teams & Service Excellence in Cefn Cribwr

Cefn Cribwr Full-Time On-site
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Sainsbury’s Group is seeking an experienced Customer Experience Manager to lead store operations from checkout to back of house, ensuring we deliver on our customer commitments. You will supervise the front end, and store operations including petrol if present, and drive performance.

You will manage a team, coach colleagues to deliver exceptional service, achieve KPIs, handle disciplinary matters, and stand in to run the store when needed to keep customers at the heart of every decision.

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Customer Experience Manager - Lead Teams & Service Excellence in Cefn Cribwr employer: Sainsbury’s Group

Join our Argos Local Fulfilment Centre as a Warehouse Operative and become part of a dynamic, 24-hour team dedicated to delivering exceptional customer service. With a strong focus on inclusivity and employee growth, we offer a supportive work environment where you can thrive, alongside generous benefits such as colleague discounts, wellbeing support, and opportunities for career progression. Experience the camaraderie of a family-like atmosphere while making a tangible impact on our customers' experiences.

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Contact Details:

Sainsbury’s Group Recruitment Team