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- Tasks: Lead the store team, manage operations, and ensure excellent customer service.
- Company: Join Sainsbury's, a company that values individuality and teamwork.
- Benefits: Enjoy discounts, bonuses, retirement plans, and exclusive offers.
- Why this job: Be a role model and inspire your team while making a real impact.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible hours and opportunities for personal growth in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
As a Customer & Trading Manager you will oversee every aspect of the store - from opening and closing the store, cashing up, managing performance and schedule planning, to making sure those essential products are there for our customers. You will be there to lend a hand to your close-knit team when they need it - replenishing stock, taking deliveries, and serving on the checkouts - helping them to deliver a real 'wow' service to our customers.
Managing in a Sainsbury's store calls for a brilliant role model. Always ready to support and influence, you will be focused on creating and managing a diverse, motivated and energised team who love what they do. You will coach colleagues to provide a brilliant service to our customers and together you will drive sales for your store.
A brilliant planner with strong prioritisation skills and excellent commercial acumen, you will have the flexibility to support different locations, at different times, when asked. Retail experience isn’t essential, but the right person is - an inspiring manager who works at pace, a responsive listener and a great communicator who is keen to use new technology.
Our values make us different - there’s no uniform, because we want you to be you and there are lots of great benefits in helping us help everyone eat better, including:
- You will receive a discount card after 12 weeks for you and a second user that gives you 15% off your Sainsbury's shopping for five days every pay day and 10% off at Sainsbury's, Argos, and Habitat throughout the year.
- Annual bonus scheme where you are rewarded on your contribution to our success.
- Retirement savings plan where we match your contributions up to 7.5%.
- Discounted shares in our Sainsbury's Sharesave scheme.
- Our cycle to work scheme gives you the opportunity to hire a brand new bike and cycling equipment.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Customer and Trading Manager in Birmingham employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sainsbury's values and think about how you can align with them. Show us that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your communication skills! As a Customer & Trading Manager, you'll need to inspire and motivate your team. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your flexibility! We love candidates who can adapt to different situations. Think of examples from your past where you've had to pivot quickly and be prepared to share those stories during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in joining our team at Sainsbury's.
We think you need these skills to ace Customer and Trading Manager in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your words. Remember, we value authenticity and want to know what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Customer & Trading Manager role. Highlight your relevant skills and experiences that align with the job description. We love seeing how you can bring your unique flair to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what really matters – your skills and how they fit with us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Sainsbury’s Group
✨Know the Role Inside Out
Before your interview, make sure you understand every aspect of the Customer & Trading Manager role. Familiarise yourself with store operations, team management, and customer service excellence. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a potential manager, it's crucial to highlight your leadership abilities. Prepare examples of how you've motivated teams, resolved conflicts, or improved performance in previous roles. This will illustrate your capability to inspire and manage a diverse team effectively.
✨Emphasise Flexibility and Adaptability
The job requires someone who can support different locations and adapt to various situations. Be ready to discuss times when you've successfully managed change or adapted to new challenges. This will show that you're the right fit for a dynamic retail environment.
✨Engage with the Company Values
Sainsbury's values are key to their culture. Research these values and think about how they resonate with you. During the interview, share how your personal values align with theirs, especially regarding teamwork, customer service, and innovation. This connection can set you apart from other candidates.