Sainsbury's is seeking a Customer Experience Manager to drive outstanding service across the full store footprint. You will lead frontline teams, manage checkout operations, and oversee petrol station duties where relevant, ensuring every customer interaction meets our high standards.
You will coach and develop teams, monitor KPIs, handle performance matters, and provide direction in the absence of senior management. A proactive, customer‑obsessed leader will thrive in this role.
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Store Experience Leader in Birmingham employer: Sainsbury's Digital, Tech and Data
Sainsbury's is an excellent employer that prioritises teamwork and customer service in a dynamic retail environment. With comprehensive training and support, employees have ample opportunities for personal and professional growth while contributing to the community. The company's commitment to flexibility and a positive work culture makes it a rewarding place to build a career.
Contact Details:
Sainsbury's Digital, Tech and Data Recruitment Team
