Senior Account Manager - Social in London

Joining Argos Creative Studio as a Senior Account Manager means becoming part of the in-house creative agency behind one of the UK’s most recognised brands. You’ll work at the heart of the relationship between our stakeholders and creative teams, helping turn business and campaign objectives into brilliant creative work.

You’ll have the opportunity to work across a varied mix of projects, collaborating with creative, strategy, production and project management teams while building trusted relationships across the Argos business. It’s a role where strong client service, strategic thinking and a genuine passion for great creative work come together.

As a Senior Account Manager within Argos Creative Studio, you’ll work closely with the Account Director to drive the quality and effectiveness of our creative work, connecting campaign objectives, strategy and creative execution to help deliver strong marketing performance. You’ll build trusted relationships with internal teams, client stakeholders and external agency partners, becoming a key point of contact across your accounts. Working closely with project management, you’ll help ensure projects and accounts run effectively, supporting the end-to-end delivery of complex creative briefs. You’ll also support and deputise for the Account Director when needed, bringing a confident point of view to conversations around strategy, creative work and stakeholder feedback.

You’re an experienced account management professional who understands how great client partnerships and great creative work come together. You can confidently connect communications strategy with creative execution and know how to give clear, constructive feedback that helps strengthen the work. You’re a strong communicator, brilliant at building relationships and comfortable taking ownership in a busy creative environment. You’ll have an eye for detail, be adaptable when priorities change and bring genuine curiosity about both the Argos business and the creative work produced by Argos Creative Studio.

Essential criteria

• Demonstrable senior account management experience within a creative agency or in-house creative environment.
• Experience managing communications strategy and how this translates into effective creative work.
• Experience supporting the end-to-end delivery of complex creative projects, working across stakeholders and multidisciplinary teams.
• Experience reviewing and providing constructive feedback on both strategy and creative work.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits.

Here are some of them:

• Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year.
• We've also got you covered for your future with our pensions scheme and life cover.
• You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
• Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday.
• We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers.
• And if you ever need it there is also an employee assistance programme.
• Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day.