Transformation Manager – Process Transformation

Division/Department: Transformation

Location: Holborn store support centre & Home

Reporting to: Head of Transformation

Directly or indirectly manages: Matrix programme teams from across the business. Strong links into Finance Business Partners.

About the team

Our Transformation team sits at the heart of Sainsbury’s strategy, playing a pivotal role in shaping and delivering programmes of work that will transform and grow our business. The team’s purpose is to translate our strategic vision into meaningful change, collaborating across functions to build a more competitive, profitable business and deliver a market‑leading customer experience. You’ll join a dynamic group that thrives on curiosity, innovation, and a passion for making things better, all while fostering strong connections with colleagues throughout the organisation—including Finance, Business Partners, and cross‑functional programme teams.

More about the role

As a Transformation Manager, you’ll play a crucial part in shaping and delivering our three‑year Transformation agenda. Reporting to the Head of Transformation, you will lead cross‑functional teams in process transformation projects, from ideation through to delivery, ensuring our major strategic initiatives are executed at pace. Day‑to‑day, you will be involved in leading process transformation projects, engaging with stakeholders at all levels of the business, organising and running workshops, documenting current processes, and presenting at steering committees. The projects span across the business, designing and embedding new processes and ways of working to support the growth and efficiency of our business. You’ll champion agile and outcome‑focused approaches, bring together the right people and insights, and ensure programmes are set up for success from the outset.

More about you

You are a strategic thinker with a growth mindset, driven by curiosity and an appetite for continuous learning and process improvement. You can demonstrate experience of leading cross‑functional teams to deliver process change, using data and insight to inform decisions and drive outcomes. You communicate with clarity and influence, build strong relationships, and thrive in collaborative, fast‑paced environments. Your approach is outcome‑centric, hypothesis‑led, and focused on delivering tangible improvements for both customers and colleagues. You’ll demonstrate collaborative and agile ways of working, acting as a role‑model in fostering a positive, inclusive team environment. You are resilient, organised, open to learning, and equipped to galvanise others around a shared vision for change. Above all, you live our core behaviours: owning your commitments, making things better, and treating everyone with respect and care.

Essential Criteria

• Proven track record of delivering cross‑functional change programmes at significant scale (e.g., programmes with £20m+ benefits or comparable impact).
• Proven track record of Process or Continuous improvement methodologies and the ability to map and understand processes.
• Demonstratable experience of shaping and implementing major transformation or change projects.
• Ability to use data, insight and external innovation to inform complex decision‑making and programme delivery.
• Skilled in synthesising information, identifying strategic issues, and presenting recommendations in clear, structured written and verbal communication.
• Evidence of building relationships and delivering at pace in collaborative, cross‑functional teams at all levels.

Qualifications

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

• Starting off with colleague discount, you’ll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year.
• We’ve also got you covered for your future with our pensions scheme and life cover.
• You’ll also be able to share in our success as you may be eligible for a performance‑related bonus of up to 20% of salary, depending on how we perform.
• Your wellbeing is important to us too. You’ll receive an annual holiday allowance, and you can buy up to an additional week’s holiday, and we provide private healthcare.
• We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers.
• And if you ever need it there is also an Employee Assistance Programme.
• Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Responsibilities

We’d all like amazing work to do, and real work‑life balance. That’s waiting for you at Sainsbury’s. For a FTSE business, we move incredibly fast. When we’re not handling projects, we’re helping all corners of the wider group with what they’re trying to achieve. And around here, you can see the results of your work as soon as you walk into a store, which gives you a real sense of purpose and responsibility. Better still, the team around you will listen to your ideas and opinions, and you’ll have every chance to try something new. The sheer scale and complexity of our set‑up means there’s always something else around the corner, and we’ll help and support you every step of the way. We’re trusted to get on with it. So get ready to make things happen here.