Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with travel money and provide excellent service in-store.
- Company: Join Sainsbury's Bank, a trusted brand with a diverse and inclusive culture.
- Benefits: Enjoy discounts, generous holiday entitlement, and wellbeing support.
- Why this job: Be the friendly face that helps customers start their holidays right.
- Qualifications: No experience needed; just a passion for helping people and attention to detail.
- Other info: Flexible shifts available, with great career growth opportunities.
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s Bank. “Bank by name, Sainsbury’s by nature” is the promise line we stand firmly behind, making sure we follow through on this by always offering value, making it easy and being an ally for our customers. We’re proud to be an equal opportunities employer that champions a diverse and inclusive culture that reflects the diversity of the communities we serve. Because we know it’s by working together, and by bringing new, diverse ideas that creates the best experience for our customers and colleagues. As part of the wider Sainsbury’s Group, being one of the UK’s most trusted brands, it brings our colleagues a wealth of opportunities to fulfil their potential. Here, you can be part of something bigger and help to create a new approach that puts the customer at the heart of everything we do.
Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our Winning Team – where you can really be the difference.
You’ll be the face of Travel Money for Sainsbury\’s Bank, and that means you’ll need to be confident at building up good relationships with our customers and giving them the friendly service that keeps them coming back to us.
You’ll focus on the important task of handling currency, so good attention to detail is essential. There’ll be a close-knit supportive team around you, but you’ll be running the bureau on your own most of the time, so you’ll need to be confident in making decisions too.
Ideally, you’ll have a background in finance or cash handling but if not, the great news is that previous experience isn’t essential, as we provide all the training you need. What’s important is that you love helping people, you have a good eye for detail and you’re comfortable working with large amounts of money and figures.
Alongside a market leading rate of pay, we also offer a great range of benefits for all our colleagues:
- Discount card – provided after 4 weeks that gives you 10% on most items in Sainsbury’s, Argos and Habitat. Discount is increased at Sainsbury’s to 15% every pay day for five days plus 15% at Argos on selected weekends during the year.
- Generous holiday entitlement – based on the hours you work.
- Family leave – generous maternity and paternity leave.
- Pension – Sainsbury’s will match between 4-7% of your pension contributions.
- Sainsbury’s share schemes – allowing you to save directly from your pay to buy Sainsbury’s shares at discounted prices and the option to buy shares each time you are paid to build up an investment.
- Wellbeing support – including free access to Unmind (a mental wellbeing app) and our Employee Assistance Programme which is a confidential service providing emotional support, practical information and guidance on a wide range of topics, such as legal information, financial information and short-term counselling.
- Colleague networks – a range of internal networks that create an environment where every single colleague can be themselves and fulfil their potential.
- Cycle to work scheme – hire a bike and accessories, saving on tax and national insurance.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
There’s also a range of shift patterns available, as long as you’re flexible fitting in with the rest of the team to cover a mixture of early, late and weekend shifts, you’ll find something that works for you.
Due to the nature of this role any successful candidates will need to give permission for a DBS and credit check.
Job details
- Seniority level – Entry level
- Employment type – Part-time
- Job function – Other
- Industries – Retail
Referrals increase your chances of interviewing at Sainsbury\’s by 2x
Get notified about new Customer Service Advisor jobs in Orpington, England, United Kingdom.
Other job postings
Client Advisor (Part-Time 20hrs) – Loewe – Selfridges Women\’s Wear
London, England, United Kingdom
London, England, United Kingdom
London, England, United Kingdom
London, England, United Kingdom
London, England, United Kingdom
Client Advisor – Loewe – Selfridges Women\\\’s Wear (WRTW)
London, England, United Kingdom
Croydon, England, United Kingdom
Maidstone, England, United Kingdom
MCQUEEN Client Advisor (Fixed-term), Bond Street
London, England, United Kingdom
London, England, United Kingdom
City Of London, England, United Kingdom
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Customer Service Advisor – Travel Money employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – Travel Money
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury's Bank and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common customer service scenarios, especially those related to handling money and building relationships with customers.
✨Tip Number 3
Be yourself! Sainsbury's values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your passion for helping people and how you can contribute to creating fantastic customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from Sainsbury's Bank.
We think you need these skills to ace Customer Service Advisor – Travel Money
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping customers and any relevant experiences that highlight your friendly nature.
Tailor Your Application: Make sure to tailor your application to the role of Customer Service Advisor. Highlight any experience you have with cash handling or customer service, even if it’s from a different industry. We love seeing how your unique background can bring value to our team!
Be Detail-Oriented: Since attention to detail is key in this role, ensure your application is free from typos and errors. Double-check everything before hitting send! This shows us you’re serious about the position and capable of handling currency accurately.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our fantastic benefits!
How to prepare for a job interview at Sainsbury's
✨Know the Company
Before your interview, take some time to research Sainsbury's Bank and its values. Understand their commitment to customer service and how they aim to create a positive experience for their customers. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Customer Service Advisor, you'll be interacting with customers regularly. Be prepared to share examples of how you've successfully built relationships or resolved conflicts in previous roles. Highlighting your ability to connect with people will demonstrate that you can provide the friendly service Sainsbury's Bank prides itself on.
✨Attention to Detail is Key
Since you'll be handling currency, it's crucial to emphasise your attention to detail during the interview. Prepare to discuss any experiences where precision was vital, whether in finance or other areas. This will reassure the interviewer that you can manage money accurately and responsibly.
✨Be Ready for Situational Questions
Expect situational questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to make quick decisions or handle unexpected challenges. Practising these responses will help you feel more confident and articulate during the interview.
