Customer and Trading Manager - Convenience

Job Description
What you\’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer.
You\’ll run the shift during the day, managing your team\’s performance and time, demonstrating a decisive, organised and inclusive approach. Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. And at the end of every shift, you\’ll give a thorough handover to the next Manager.
We\’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren\’t going so well. You\’ll ultimately be accountable for making everything as good as it can be. As a Customer and Trading Manager in our convenience stores we\’ll even give you the opportunity to work your full time hours across four days. We\’re an award-winning diverse employer so you\’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you\’ll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.
There are plenty of opportunities for you to stretch and develop your skills so just let us know when you\’re ready to take on more. Remember, you\’ll be part of the Sainsbury\’s team so you\’ll never, ever be short of options.
What we\’ll give you
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Condensed working – you\’ll have the opportunity to work your hours flexibly over 4 days
• Discount card – 10% discount off on your shopping at Sainsbury\’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury\’s every Friday and Saturday and 15% off at Argos every pay day.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we\’ll match 4-7.5% of your pension contributions.
• Sainsbury\’s share scheme – build up an investment at discounted rates
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Click \’apply\’ to start your Sainsbury\’s journey
Responsibilities
Leading in our stores:
Our management teams don\’t just run stores – they\’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\’s product availability, safety standards, or delivering seamless daily operations, they\’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
Qualifications
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Discount card – 10% discount off on your shopping at Sainsbury\’s, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury\’s every Friday and Saturday and 15% off at Argos every pay day.
• An annual bonus scheme based on our, and your, performance.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we\’ll match 4-7.5% of your pension contributions.
• Sainsbury\’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
About Us
Sainsbury\’s company vision
Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity and diversity of our colleagues to ensure that customers receive great service every time they shop with us.
If you would like to hear more about our vision and values, be sure to visit our corporate page.
We invest in training, development and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury\’s is truly a \’Great Place to Work\’.
About the Team
We\’re in the business of looking after our biggest asset. Our people.
That means making it our business to properly take care of the potential and wellbeing of our truly outstanding teams. Join us in HR, and we\’ll make it yours too.
They bring the spark, the funny, the graft, the grit. And they\’re literally the most important asset we have. So it\’s in our interests to give the people at Sainsbury\’s everything they need to feel valued, engaged and motivated, and truly able to shine.
That\’s where our HR colleagues have a pivotal role to play. From our \’centre of excellence\’ teams in Reward and Recruitment, through to our core teams in Change and Talent, they\’re creating environments that allow our colleagues to thrive and we\’re proud of their incredible ability to understand Sainsbury\’s inside out.