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- Tasks: Help customers find perfect gifts and provide excellent service during the festive season.
- Company: Join Argos, a leading UK digital retailer with a vibrant team culture.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and career development opportunities.
- Why this job: Be part of a fun, fast-paced environment and make shopping magical for customers.
- Qualifications: Must be enthusiastic, friendly, and ready to learn in a dynamic retail setting.
- Other info: Flexible hours available, with potential for permanent roles after the festive period.
Overview
Turn wishlists into wow moments with us this season. From Black Friday buzz to Christmas cheer, help our customers find their perfect gifts. With your festive flair and bundle of energy, you can add joy to every shop. As a Customer Advisor, you’ll provide the best experience for customers when they visit our stores to shop or collect their online orders this Black Friday and Christmas.
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease.
Eligibility
- You must be above the school-leaver age in your country (School leaving age – GOV.UK)
- You must have Right to Work eligibility in the UK
- Most roles are part-time across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Keep the stock room neat and tidy and restock products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Comfortable talking to customers about our financial services when buying certain products
- Thrives in a fast-paced, high-energy environment and enjoys being part of a team
- Flexible and prepared to work across the store to a high standard when needed; fully trained in a variety of skills to learn and develop
- Embraces using new digital tools and technology to do the job brilliantly
- Great attention to detail, keeping the store clean and clutter-free to create the best shopping experience
Working for us has great rewards
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks for colleagues in all our stores
- Generous holiday entitlement based on hours worked, plus maternity and paternity leave
- Pension – company matching between 4-7.5% of pension contributions
- Sainsbury’s share schemes – discounted share purchases
- Shopping discounts – gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme
Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available. Please check the contract type and schedule hours before applying to ensure that the role is right for you.
An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. We may offer enhanced discretionary leave for families and support for carers. Our internal networks seek to ensure true representation for everyone. We also offer development opportunities, including mentorship, training and career progression pathways.
If you would like to learn more about our commitment to inclusivity, please explore our information. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Other
Industries
- Retail
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing Argos and Sainsbury’s websites. Familiarise yourself with their products, services, and any current promotions. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer, whether it’s answering questions or handling complaints. Role-playing with a friend can help you feel more confident and prepared for those tricky situations.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking smart and presentable. A friendly smile and a professional appearance can go a long way in making a positive first impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles available, including those festive positions that could turn into something permanent. Don’t miss out!
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Show Your Festive Spirit: When writing your application, let your personality shine through! We want to see your enthusiasm for the festive season and how you can bring joy to our customers. Share any relevant experiences that highlight your customer service skills.
Tailor Your Application: Make sure to customise your application for the Customer Advisor role. Highlight your ability to thrive in a fast-paced environment and your flexibility to work various shifts. This shows us you're ready to jump in and help out wherever needed!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before your interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers find their perfect gifts.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your friendly and welcoming nature that Argos values.
✨Embrace the Festive Spirit
Since the role is during the busy festive season, express your excitement about working in a high-energy environment. Share any previous experiences you have had during peak shopping times and how you thrived in those situations.
✨Ask Questions
At the end of your interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how Argos ensures a great shopping experience. This shows your genuine interest in the role and the company.
