Customer Advisor – Argos (in Sainsbury’s)

Overview

Be among the first 25 applicants. Working in our stores this Christmas: Turn wishlists into wow moments with us this season. From Black Friday buzz to Christmas cheer, help our customers find their perfect gifts. With your festive flair and bundle of energy, you can add joy to every shop. As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders this Black Friday and Christmas.

Eligibility and general information are listed below, including the typical part-time hours, shifts, and the need to be available across weekdays and weekends.

Responsibilities

• Ensure customers have a great shopping experience by delivering excellent customer service on the tills, at website screens on the shop floor and at the collection counter.
• Assist customers by collecting products from the stock area, taking payments, explaining financial service offerings for certain products, and processing refunds.
• Keep the stock room neat and tidy and restock products from deliveries.
• Be present on the shop floor to help customers with questions and provide product advice across a wide range of items.
• Build knowledge about products, services and promotions to help provide informed recommendations.

What makes a great Argos Colleague

• Friendly and welcoming with genuine enthusiasm for helping customers.
• Comfortable discussing financial services where appropriate.
• Thrives in a fast-paced, physical and high-energy environment and enjoys teamwork.
• Flexible, able to work across the store, and committed to high standards; you will be trained in a variety of skills to learn and develop.
• Open to using new digital tools and technology to perform your role effectively.
• Excellent attention to detail and a focus on keeping the store clean and organized to create the best shopping experience.

Rewards and Benefits

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks provided for colleagues in all stores.
• Generous holiday entitlement based on hours worked, plus maternity and paternity leave.
• Pension – employer contribution matching between 4-7.5% of pension contributions.
• Sainsbury’s share schemes – purchase shares at discounted prices.
• Shopping discounts on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support – free access to our Employee Assistance Programme for confidential guidance.

Eligibility and employment details

• You must be above the school-leaver age in your country.
• You must have Right to Work eligibility in the UK.
• Most roles are part-time across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit around your availability and may vary from week to week.

Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. We are committed to being an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. We offer development opportunities, mentorship, training and career progression pathways, and celebrate diversity through various initiatives and events. If you require any reasonable adjustments during the application or interview stages, please let us know and we will support you.

Job details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industries: Retail