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For Companies At a Glance
- Tasks: Deliver excellent customer service and assist with product collection and payments.
- Company: Join the friendly team at Argos within Sainsbury’s.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a dynamic team and make customers' shopping experiences memorable.
- Qualifications: Enthusiasm for helping customers and ability to work in a fast-paced environment.
- Other info: Great opportunities for training, development, and career progression.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Working in our stores this Christmas:
Turn wishlists into wow moments with us this season. From Black Friday buzz to Christmas cheer, help our customers find their perfect gifts. With your festive flair and bundle of energy, you can add joy to every shop.
Responsibilities and Eligibility:
- You must be above the school-leaver age in your country
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos and Sainsbury’s. Understand their values, products, and services. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help customers or handle complaints. Role-playing these situations can boost your confidence and prepare you for real-life interactions on the shop floor.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your enthusiasm for the role and shows that you understand the importance of a professional appearance in retail.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people, and you’ll be one step closer to joining our fantastic team!
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience fantastic.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences. If you've worked in a fast-paced environment or have experience with financial services, shout about it! We love seeing how your skills match what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly. Plus, you’ll find all the info you need about the role and our amazing benefits there.
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Familiarise yourself with the range of products and services offered by Argos. Being able to discuss specific items, promotions, and financial services will show your enthusiasm and readiness to help customers.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went the extra mile to ensure customer satisfaction.
✨Embrace Teamwork
Argos values teamwork, so be ready to discuss how you work well in a team environment. Share instances where you collaborated with colleagues to achieve a common goal or improve the shopping experience.
✨Be Flexible and Adaptable
Demonstrate your willingness to adapt to different roles and responsibilities. Talk about your ability to thrive in fast-paced environments and how you can handle various tasks, from restocking to assisting customers on the shop floor.
