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For Companies At a Glance
- Tasks: Deliver excellent customer service, assist with payments, and restock products.
- Company: Join Argos, a leading UK digital retailer, inside Sainsbury’s.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a friendly team, learn new skills, and thrive in a dynamic environment.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible part-time shifts available; apply quickly as vacancies may close fast.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Qualifications
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Responsibilities
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
- You must be above the school-leaver age in your country
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Knowing the ins and outs of what they offer will not only help you answer customer queries but also show your enthusiasm for the role during the interview.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Whether it's through part-time work or volunteering, gaining experience in handling customer interactions will prepare you for the dynamic atmosphere at Argos.
✨Tip Number 3
Be ready to discuss your flexibility and teamwork during the interview. Argos values colleagues who can adapt to various roles and work well with others, so share examples of how you've thrived in team settings.
✨Tip Number 4
Show your willingness to embrace technology. Argos uses digital tools to enhance customer service, so mentioning any experience with tech or eagerness to learn new systems can set you apart from other candidates.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Customer Advisor at Argos entails. Highlight key responsibilities and required skills in your application to show you are a good fit.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service, teamwork, and any familiarity with retail environments. Use specific examples that demonstrate your ability to provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for helping customers and your ability to thrive in a fast-paced environment. Mention your willingness to learn and adapt, as well as your comfort with digital tools.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm
Make sure to express your genuine enthusiasm for helping customers during the interview. Argos values friendly and welcoming colleagues, so share examples of how you've gone above and beyond to assist customers in the past.
✨Know the Products
Familiarise yourself with Argos's product range and services before the interview. Being able to discuss specific products and promotions will demonstrate your commitment and knowledge, which is crucial for a Customer Advisor role.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team environment. Share experiences where you collaborated with others to achieve a common goal, as teamwork is essential in a fast-paced retail setting like Argos.
✨Be Ready for Flexibility
Prepare to discuss your flexibility regarding working hours and tasks. Argos looks for candidates who can adapt to various roles and responsibilities, so be ready to explain how you can contribute to different areas of the store.