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For Companies At a Glance
- Tasks: Deliver excellent customer service, assist with orders, and maintain a tidy stockroom.
- Company: Join Argos, a leading UK digital retailer, inside Sainsbury’s for a dynamic work experience.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a friendly team, learn new skills, and thrive in a fast-paced environment.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible part-time shifts available; apply quickly as vacancies may close fast.
Overview
Working in our stores: As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
Eligibility
- You must be above the school-leaver age in your country (School leaving age – GOV.UK)
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Knowing the ins and outs of what we offer will not only help you answer customer queries but also show your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Whether it's through part-time jobs or volunteer work, gaining experience in handling customer inquiries and complaints will prepare you for the dynamic atmosphere at Argos.
✨Tip Number 3
Be ready to demonstrate your flexibility and teamwork during the interview. We value colleagues who can adapt to various roles within the store, so share examples of how you've successfully worked as part of a team in previous positions.
✨Tip Number 4
Show your comfort with digital tools and technology. Since Argos is a digital retailer, being able to discuss your experience with tech and how it enhances customer service will set you apart from other candidates.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Advisor at Argos. Tailor your application to highlight how your skills and experiences align with these expectations.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've delivered excellent service in previous roles, as this is crucial for the position.
Highlight Flexibility and Teamwork: Mention your ability to work flexibly and as part of a team. Argos values colleagues who can adapt to various roles and support their teammates, so share any relevant experiences that demonstrate this.
Express Enthusiasm for the Brand: Convey your genuine enthusiasm for working at Argos and Sainsbury’s. Research their products and services, and mention why you want to be part of their team in your application.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm
Make sure to express your genuine enthusiasm for helping customers. Argos values friendly and welcoming colleagues, so let your passion for customer service shine through during the interview.
✨Know the Products
Familiarise yourself with Argos's product range and services before the interview. Being able to discuss specific products and promotions will demonstrate your commitment and knowledge, which is crucial for a Customer Advisor role.
✨Demonstrate Flexibility
Be prepared to discuss your availability and willingness to work flexible hours. Highlight any previous experience in fast-paced environments to show that you can thrive under pressure and adapt to changing situations.
✨Ask Questions
Prepare thoughtful questions about the role and the company culture. This shows your interest in the position and helps you determine if Argos is the right fit for you. It also demonstrates your proactive approach to understanding the job.
