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For Companies At a Glance
- Tasks: Deliver top-notch customer service at tills, online screens, and collection counters.
- Company: Join Argos, a leading UK digital retailer, inside Sainsbury’s for a dynamic work experience.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a friendly team in a fast-paced environment while helping customers find what they need.
- Qualifications: Must be above school-leaving age and have the Right to Work in the UK.
- Other info: Flexible part-time shifts available, tailored around your schedule.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service at the tills, website screens on the shop floor, and the collection counter.
- Collect products from the stock area for customers, process payments, provide details on our financial services for certain products, and handle refunds.
- Keep the stock room neat and tidy, restock products from deliveries.
- Assist customers on the shop floor with questions and provide product recommendations.
- Build knowledge about our products, services, and promotions to enhance customer assistance.
What makes a great Argos Colleague:
- Friendly, welcoming, and enthusiastic about helping customers.
- Comfortable discussing our financial services with customers.
- Enjoys working in a fast-paced, energetic environment and being part of a team.
- Flexible and committed to working to a high standard across the store.
- Embraces new digital tools and technology.
- Attentive to detail, maintaining a clean and clutter-free store environment.
Working for us has great rewards:
We value our colleagues and offer market-leading benefits and training:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% off at Argos on pay days.
- Free food and hot drinks – provided in all stores.
- Generous holiday entitlement – based on hours worked, plus maternity and paternity leave.
- Pension – employer matching between 4-7.5% of contributions.
- Sainsbury’s share schemes – purchase shares at discounted prices.
- Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers, and more.
- Wellbeing support – including free access to our Employee Assistance Programme for support and guidance.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are committed to being an inclusive retailer, where every colleague can reach their potential, and every customer feels welcome.
Our colleagues may be entitled to enhanced discretionary leave for families, support for carers, and resources to support their roles. We promote diversity through various initiatives and events. To learn more about our commitment, please visit here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will support you.
Working in our stores:
As a leading UK digital retailer, Argos offers outstanding convenience, choice, and value across a broad range of products. As a Customer Advisor in an Argos store inside Sainsbury’s, you’ll provide excellent service to customers shopping or collecting online orders.
Eligibility:
- You must be above the school-leaving age in your country (School leaving age – GOV.UK).
- You must have the Right to Work in the UK.
- Most roles are part-time with shifts including weekdays and weekends, scheduled around your availability.
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Knowing the ins and outs of what you’ll be selling will not only boost your confidence but also impress your interviewers, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you prepare for common customer interactions, making you more comfortable when it comes to handling real-life situations.
✨Tip Number 3
Show enthusiasm for teamwork during your discussions. Argos values a collaborative environment, so highlighting your ability to work well with others and share responsibilities will make you a more attractive candidate.
✨Tip Number 4
Be ready to discuss your flexibility and adaptability. Since the role involves working in a fast-paced environment, demonstrating your willingness to take on various tasks and adjust to changing situations will set you apart from other applicants.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Customer Advisor at Argos entails. Highlight key responsibilities such as delivering excellent customer service, processing payments, and assisting customers on the shop floor.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous customer service roles, teamwork experience, and your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and your comfort with discussing financial services.
Highlight Your Flexibility: In your application, emphasise your flexibility and commitment to working high standards. Mention your availability for part-time shifts, including weekends, to show you are a suitable candidate for the role.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm
Make sure to express your excitement about helping customers. Argos values friendly and welcoming colleagues, so a positive attitude can go a long way in making a great impression.
✨Know the Products
Familiarise yourself with Argos's range of products and services before the interview. Being able to discuss specific items or promotions will demonstrate your commitment and knowledge, which is crucial for a Customer Advisor role.
✨Demonstrate Team Spirit
Be prepared to talk about your experiences working in a team. Argos looks for candidates who enjoy being part of a fast-paced environment, so sharing examples of teamwork will highlight your suitability for the role.
✨Ask Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you understand if Argos is the right fit for you.
