Customer Advisor - Argos

Customer Advisor - Argos

Berwick-Upon-Tweed Part-Time No home office possible
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At a Glance

  • Tasks: Help customers find perfect gifts and create memorable shopping experiences this festive season.
  • Company: Join Argos, a leading UK digital retailer with a vibrant team culture.
  • Benefits: Enjoy discounts, free food, generous holiday entitlement, and pension contributions.
  • Why this job: Be part of the excitement during Black Friday and Christmas while gaining valuable skills.
  • Qualifications: Must be above school-leaver age and eligible to work in the UK.
  • Other info: Flexible part-time hours with opportunities for training and career growth.

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Working in our stores this Christmas

Turn wishlists into wow moments with us this season. From Black Friday buzz to Christmas cheer, help our customers find their perfect gifts. With your festive flair and bundle of energy, you can add joy to every shop.

As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders this Black Friday and Christmas.

Eligibility

  • You must be above the school-leaver age in your country (School leaving age – GOV.UK)
  • You must have Right to Work eligibility in the UK
  • Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

What you’ll be doing

  • Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shop floor and at the collection counter
  • Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
  • Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
  • Build great knowledge about our products, services and promotions to help provide recommendations

What makes a great Argos Colleague

  • Friendly and welcoming with a genuine enthusiasm for helping customers
  • Comfortable talking to customers about our financial services when buying certain products
  • Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
  • Always prepared to work flexibly and productively to a high standard across the store when needed
  • You’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
  • Embraces using new digital tools and technology to do your job brilliantly
  • Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers

Working for us has great rewards

We truly value our colleagues and provide market-leading benefits and training to reflect that:

  • Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
  • Free food and hot drinks – provided for Colleagues in all our stores
  • Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
  • Pension – we’ll match between 4-7.5% of your pension contributions
  • Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available – please check the contract type and schedule hours before applying to ensure that the role is right for you.

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Seniority level

  • Entry level

Employment type

  • Part-time

Job function

  • Other

Industries

  • Retail

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Kelso, Scotland, United Kingdom 19 hours ago

Kelso, Scotland, United Kingdom 19 hours ago

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Customer Advisor - Argos employer: Sainsbury's

At Argos, we pride ourselves on being an exceptional employer, especially during the festive season when our Customer Advisors play a vital role in creating memorable shopping experiences. With a strong focus on employee wellbeing, we offer market-leading benefits, including generous discounts, free food and drinks, and extensive training opportunities to help you thrive in a fast-paced environment. Our inclusive work culture fosters personal growth and celebrates diversity, making Argos a fantastic place to build your career while spreading joy to our customers.
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Contact Detail:

Sainsbury's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Advisor - Argos

✨Tip Number 1

Get to know the Argos products inside out! Familiarise yourself with the latest gadgets, toys, and festive must-haves. This way, when you're chatting with customers, you can offer them spot-on recommendations that’ll make their shopping experience unforgettable.

✨Tip Number 2

Show off your personality! When you’re in-store, let your friendly and welcoming nature shine through. A genuine smile and a bit of festive cheer can go a long way in making customers feel at home while they shop.

✨Tip Number 3

Be proactive on the shop floor! Don’t wait for customers to come to you; approach them with helpful advice or just to check if they need anything. This shows you’re engaged and ready to help, which is exactly what Argos is all about.

✨Tip Number 4

Apply through our website! It’s super easy and gives you a better chance of landing that Customer Advisor role. Plus, you’ll be among the first to know about any exciting opportunities as they pop up!

We think you need these skills to ace Customer Advisor - Argos

Customer Service
Communication Skills
Product Knowledge
Teamwork
Flexibility
Attention to Detail
Sales Skills
Problem-Solving Skills
Digital Literacy
Time Management
Adaptability
Enthusiasm
Fast-Paced Environment Experience

Some tips for your application 🫡

Show Your Festive Spirit: When writing your application, let your personality shine through! We want to see your enthusiasm for the festive season and how you can bring joy to our customers. Share any past experiences that highlight your customer service skills and your ability to create memorable shopping moments.

Tailor Your Application: Make sure to customise your application to reflect the specific role of Customer Advisor at Argos. Highlight your relevant skills and experiences that align with what we’re looking for, like teamwork, flexibility, and a knack for helping customers find their perfect gifts.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!

Apply Early!: Don’t wait until the last minute to submit your application. Our vacancies can close quickly, so get your application in as soon as possible through our website. This way, you’ll be among the first to be considered for this exciting opportunity!

How to prepare for a job interview at Sainsbury's

✨Know Your Products

Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers find their perfect gifts.

✨Show Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced retail environment.

✨Embrace the Festive Spirit

Since this role is during the Christmas season, express your excitement about working in a festive atmosphere. Share any previous experiences you have had in similar roles during busy periods, highlighting your energy and enthusiasm for helping customers.

✨Be Ready for Teamwork

Argos values teamwork, so be prepared to discuss how you work well with others. Think of examples where you collaborated with colleagues to achieve a common goal, especially in a retail setting. This will show that you can contribute positively to the team dynamic.

Customer Advisor - Argos
Sainsbury's
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  • Customer Advisor - Argos

    Berwick-Upon-Tweed
    Part-Time

    Application deadline: 2027-10-19

  • S

    Sainsbury's

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