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For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist with online order collections.
- Company: Join Argos, a leading UK digital retailer known for convenience and value.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Must be school-leaver age with Right to Work eligibility in the UK.
- Other info: Flexible part-time hours with opportunities for growth and development.
As one of the leading UK digital retailers, Argos provides customers with outstanding convenience, choice and value across a vast range of products. As a Customer Advisor working in one of our standalone stores, you’ll provide the very best shopping experience for our customers when they visit our stores to shop or collect their online orders.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
- Build great knowledge about our products, services and promotions to help provide recommendations
Eligibility
- You must be above the school-leaver age in your country (School leaving age – GOV.UK)
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Inclusion and support
An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. If you would like to learn more about our commitment to inclusivity, please take a look here. If you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Other
Industries
- Retail
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Customer Advisor - Argos employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Argos
✨Tip Number 1
Get to know Argos inside out! Familiarise yourself with their products, services, and promotions. This way, when you chat with customers, you can provide top-notch recommendations and show that you're genuinely interested in helping them.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable handling different customer scenarios. The more you practice, the more confident you'll feel when it comes to delivering that excellent shopping experience.
✨Tip Number 3
Be ready to showcase your flexibility! Argos values team players who can adapt to various roles in the store. Highlight your willingness to learn new skills and jump in wherever needed during your interviews.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in and shows you're keen on joining the team. Plus, keep an eye on the vacancies as they can close quickly – don’t miss out!
We think you need these skills to ace Customer Advisor - Argos
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience the best it can be.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant experience in retail or customer service to catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Advisor role at Argos.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this is key for a role at Argos.
✨Embrace the Team Spirit
Argos values teamwork, so be ready to discuss how you work well in a team environment. Share instances where you collaborated with others to achieve a common goal, highlighting your flexibility and adaptability.
✨Be Ready for Digital Tools
Since Argos uses various digital tools, it’s a good idea to brush up on your tech skills. Be prepared to talk about any experience you have with technology in retail or how you adapt to new systems quickly.