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For Companies At a Glance
- Tasks: Deliver excellent customer service and assist with online order collections.
- Company: Join Argos, a leading UK digital retailer with a focus on convenience and value.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Must be friendly, enthusiastic, and ready to work in a fast-paced environment.
- Other info: Great opportunities for training, development, and career progression.
Sainsbury\’s, Downpatrick, Northern Ireland, United Kingdom – 2 days ago – Be among the first 25 applicants.
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Working in our stores this Christmas
Turn wishlists into wow moments with us this season. From Black Friday buzz to Christmas cheer, help our customers find their perfect gifts. With your festive flair and bundle of energy, you can add joy to every shop.
Eligibility
- You must be above the school-leaver age in your country – School leaving age – GOV.UK
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products.
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Embraces using new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.
Working for us has great rewards
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every payday.
- Free food and hot drinks – provided for Colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available – please check the contract type and schedule hours before applying to ensure that the role is right for you.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Retail
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Customer Advisor – Argos employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos and Sainsbury's. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be a Customer Advisor, think about how you would handle different customer scenarios. Role-play with a friend or family member to get comfortable with answering questions and providing solutions on the spot.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent Argos well.
✨Tip Number 4
Apply through our website! We recommend using our official site to submit your application. It’s the best way to ensure your application gets seen by the right people and increases your chances of landing that Customer Advisor role.
We think you need these skills to ace Customer Advisor – Argos
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping customers and working in a team.
Tailor Your Application: Make sure to tailor your application to the Customer Advisor role. Highlight any relevant experience you have in customer service or retail, and mention how you can contribute to creating a great shopping experience at Argos.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there.
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer – this is what they want to hear!
✨Be Ready for Role-Playing
During the interview, you might be asked to role-play a customer interaction. Practice scenarios where you assist a customer with questions or complaints. This will demonstrate your ability to think on your feet and provide great service.
✨Embrace Flexibility
Argos values flexibility in its employees. Be prepared to discuss your availability and willingness to work various shifts. Highlight any previous experience in fast-paced environments to show you can adapt quickly.
