Regional Customer Success Leader - Outcomes & Retention

Regional Customer Success Leader - Outcomes & Retention

Full-Time On-site
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SailPoint is seeking a Manager, Customer Success to lead a regional team of Customer Success Managers, driving retention and value delivery. You will partner with Sales, Professional Services, and cross-functional teams to ensure outcomes and renewals across the region.

You will mentor CSMs, manage escalations, and own regional health metrics and reporting while aligning with the company’s identity security solutions and growth objectives.

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Regional Customer Success Leader - Outcomes & Retention employer: SailPoint

SailPoint is an exceptional employer, offering a unique opportunity to be at the forefront of AI-driven identity security in the UK market. With a strong focus on innovation and collaboration, employees are empowered to grow as technical leaders while enjoying a supportive work culture that values diversity and inclusion. The company provides extensive training and development opportunities, ensuring that team members can influence the future of technology while working alongside some of the brightest minds in the industry.

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Contact Details:

SailPoint Recruitment Team