Strategic Customer Success Manager β€” Identity Security

Strategic Customer Success Manager β€” Identity Security

Full-Time No working from home possible
SailPoint Technologies Holdings, Inc.

At a Glance

  • Tasks: Strengthen client relationships and deliver value from identity security solutions.
  • Company: SailPoint Technologies, a leader in identity security.
  • Benefits: Competitive salary, flexible working options, and professional growth opportunities.
  • Other info: Join a dynamic team focused on innovation and client satisfaction.
  • Why this job: Be a trusted advisor and make a real impact on clients' security strategies.
  • Qualifications: Experience in customer success and strong communication skills.

SailPoint Technologies Holdings, Inc. is seeking a Customer Success Manager for the UK to strengthen client relationships and deliver tangible value from SailPoint’s identity security platform. You will serve as a trusted advisor to multiple accounts, focusing on retention, outcomes, and customer advocacy across complex stakeholder groups.

In this role, you will:

  • Coach clients on identity management and access processes
  • Coordinate with delivery partners
  • Uncover upsell opportunities

Strategic Customer Success Manager β€” Identity Security employer: SailPoint Technologies Holdings, Inc.

SailPoint Technologies Holdings, Inc. is an exceptional employer that prioritises employee growth and development within a dynamic work culture. Located in the UK, we offer a collaborative environment where you can thrive as a Strategic Customer Success Manager, with opportunities to enhance your skills while making a meaningful impact on client relationships and identity security solutions.

SailPoint Technologies Holdings, Inc.

Contact Details:

SailPoint Technologies Holdings, Inc. Recruitment Team

We think you need these skills to ace Strategic Customer Success Manager β€” Identity Security

Client Relationship Management
Customer Advocacy
Identity Management
Access Processes
Stakeholder Engagement
Coaching Skills
Upselling Techniques