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- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Be part of Marston's, voted Best Pub Employer at The Publican 2024 Awards.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal on shift.
- Why this job: Grow your skills in a vibrant atmosphere while making lasting connections.
- Qualifications: No experience needed; just bring your passion for great service and teamwork.
- Other info: We celebrate individuality and offer diverse career pathways for your future.
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best. As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Bar and Waiting Staff employer: Sailmaker (92124)
Contact Detail:
Sailmaker (92124) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at our pubs. Knowing the ins and outs of what we serve will not only impress during your interview but also help you engage with customers effectively.
✨Tip Number 2
Showcase your enthusiasm for customer service. During any interactions, whether in person or over the phone, let your passion for creating memorable experiences shine through. This is key in the hospitality industry!
✨Tip Number 3
Network with current staff or join local hospitality groups online. Building connections can provide insights into the role and may even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Be prepared to demonstrate your teamwork skills. Our Bar and Waiting teams thrive on collaboration, so think of examples from past experiences where you've successfully worked as part of a team to achieve a common goal.
We think you need these skills to ace Bar and Waiting Staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Marston's is looking for in their Bar and Waiting Staff. Highlight your enthusiasm for hospitality and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's from other sectors. Emphasise any customer service roles or teamwork experiences that showcase your ability to create a welcoming atmosphere.
Craft a Personal Statement: Write a personal statement that conveys your passion for hospitality. Mention why you want to work at Marston's specifically and how you can contribute to their vibrant pub environment.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Sailmaker (92124)
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you enjoy working with people and how you can contribute to creating memorable experiences for guests.
✨Demonstrate Team Spirit
Since teamwork is crucial in a bar and waiting role, be prepared to discuss examples of how you've worked well in a team before. Highlight your willingness to support colleagues and contribute to a positive atmosphere.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at the pub. Being able to discuss menu items and suggest pairings shows that you're proactive and genuinely interested in the role.
✨Prepare for Customer Service Scenarios
Think about common customer service challenges and how you would handle them. Be ready to share your approach to providing excellent service, even in difficult situations, as this will demonstrate your problem-solving skills.
