Team Lead, Hospitality & Guest Experience in London

Team Lead, Hospitality & Guest Experience in London

London Full-Time 24750 - 30250 £ / year (est.) On-site
S

At a Glance

  • Tasks: Lead a friendly team to create unforgettable waterfront dining experiences.
  • Company: Fuller’s Sail Loft Greenwich, known for its welcoming atmosphere and individuality.
  • Benefits: Competitive pay, team training, and a vibrant work environment.
  • Other info: Join us in a stunning location with opportunities for personal growth.
  • Why this job: Be part of a passionate team that values guest satisfaction and quality service.
  • Qualifications: Experience in hospitality and strong leadership skills.

The predicted salary is between 24750 - 30250 £ per year.

Fuller’s Sail Loft Greenwich is seeking a proactive Supervisor to lead a friendly team and ensure guests enjoy a remarkable waterfront dining experience. You will help train staff, maintain high service standards, and contribute to a welcoming atmosphere at our Canary Wharf–view location.

Join us in Greenwich to celebrate individuality and deliver engaging service while promoting our four core values. This role includes a strong focus on team morale, guest satisfaction, and a passion for quality.

Team Lead, Hospitality & Guest Experience in London employer: Sailloftgreenwich

At Fuller’s, we pride ourselves on being more than just an employer; we are a family that celebrates individuality and fosters a supportive work culture. As a Commis Chef at The Sail Loft, you will enjoy the stunning waterside views of Greenwich while engaging in continuous personal and professional growth through our diverse career paths and comprehensive training programs. With generous discounts, a fair share of tips, and access to a range of employee benefits, Fuller’s is committed to ensuring that you thrive both in and out of the kitchen.

S

Contact Details:

Sailloftgreenwich Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Lead, Hospitality & Guest Experience in London

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sailloftgreenwich. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Sailloftgreenwich

Don't be shy about reaching out to Sailloftgreenwich directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Team Lead, Hospitality & Guest Experience in London

Attention to Detail
Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Teamwork
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sailloftgreenwich and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Sailloftgreenwich

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!