About SailGP is the world’s most exciting racing on-water. The annual, global championship – established in 2018 and about to head into its’ 5th season – features national teams battling in short, intense races at iconic stadium-style venues across the globe. The high-tech, high-speed action features the sailing's best athletes racing in identical hydrofoiling F50 catamarans, flying at speeds approaching 100 km/h who compete for the sport's top prize money, with US$4.3 million at stake over the season. SailGP is a global organization with defined values that shape the culture of its diverse team: deliver quality, break boundaries, make an impact, stand together and strike a balance.
Job Summary: Provides administrative support across Travel Operations, ensuring systems, communications, financial processes, and data are managed accurately and efficiently across event and non-event travel activity.
Key Responsibilities:
- Travel Inbox Management
- Manage the central travel inbox
- Triage incoming queries and respond where appropriate
- Route queries to the relevant coordinator and track responses where required
- Communications
- Issue all traveller communications, including travel details, pre-event information, and updates
- Schedule and distribute communications in line with agreed timelines
- Maintain and update communication templates to ensure consistency across all events
- Data & Systems Management
- Maintain accurate traveller data across all platforms and systems
- Manage traveller profiles, including passport and visa tracking
- Set up events and maintain data within relevant systems and tracking tools
- Ensure all travel data is accurate, up to date, and aligned across systems
- Immigration & Documentation Support
- Track and log immigration requirements across events
- Support the preparation of visa documentation, including invitation and support letters
- Assist with the creation and maintenance of immigration guidance and supporting documentation
- Financial & Procurement Administration
- Manage the Gatekeeper process for Travel Operations
- Raise, track, and maintain purchase orders in line with approved budgets
- Monitor purchase order status and proactively chase approvals and progress
- Support the coordination of contract documentation and ensure timely execution
- Maintain accurate records of all financial and contractual documentation
- Reporting & Administration
- Support the preparation of post-event reporting data
- Maintain tracking logs for bookings, changes, and traveller activity
- Manage central documentation, including shared drives and internal systems
- Support the continuous improvement of Travel Operations processes and documentation
About You
- Highly organised with strong attention to detail and accuracy
- Able to manage multiple tasks and priorities in a fast-paced environment
- Strong administrative skills with a structured and methodical approach to work
- Confident managing data, systems, and documentation with a high level of accuracy
- Clear and professional written and verbal communication skills
- Proactive and responsive, with the ability to follow up and track tasks through to completion
- Comfortable working as part of a small team and supporting multiple stakeholders
- Able to work to deadlines and maintain consistency across a high volume of activity
- Positive, reliable, and adaptable approach to work
Key Expectations
- Live SailGP's values and contribute to a positive culture.
- Champion an inclusive environment where diversity is valued.
- Actively contribute to the continuous improvement of travel processes and procedures, ensuring they remain relevant and effective.
Location: London, United Kingdom. SailGP is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.
Travel Operations Administrator in London employer: SailGP
SailGP is an exceptional employer that fosters a dynamic and inclusive work culture, where every team member is encouraged to break boundaries and make a meaningful impact. Located in the vibrant city of London, employees benefit from a collaborative environment that prioritises professional growth and development, alongside competitive compensation and unique opportunities to engage with world-class athletes and events. Join us at SailGP, where your contributions are valued, and you can thrive in a fast-paced, exciting industry.
