At a Glance
- Tasks: Support mission-critical IT operations and provide expert advice to the U.S. Government.
- Company: Join a leading tech firm dedicated to enhancing government IT services.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and strategic impact.
- Why this job: Make a real difference in IT service delivery while working on impactful projects.
- Qualifications: STEM degree with relevant experience; security clearance required.
The predicted salary is between 60000 - 80000 £ per year.
SAIC is seeking an experienced and dynamic Information Technology (IT) based Systems Engineer and Technical Assistant (SETA) to support a U.S. Government customer with mission-critical operations. The selected candidate will act as a trusted advisor to the customer, offering subject matter expertise in IT Service Management (ITSM), while delivering oversight on cost, schedule, performance, quality assurance, and risk management. The role may include activities in requirements management, configuration management, technical assessment, and service readiness to ensure a cohesive and efficient approach to IT service delivery.
The successful candidate will demonstrate a balanced mix of strategic and technical skills, enabling them to provide actionable recommendations in alignment with the organization’s objectives to optimize IT infrastructure and improve operational efficiency.
Key Responsibilities:- Advisory and Customer Engagement:
- Serve as a liaison and advocate between the IT service delivery vendors, the U.S. Government customer, and our mission partners to ensure shared understanding of expectations, progress, and objectives.
- Guide stakeholders in adopting standardized service delivery practices while facilitating a culture of continuous service improvement (CSI) across projects.
- Act as a Technical Advisor, translating customer needs into service requirements and identifying potential capability gaps.
- Provide thought leadership to shape and optimize service roadmaps, aligning projects with mission priorities.
- Create concise, actionable, and practicable recommendations to support government decision-making.
- Service Delivery Oversight and Quality Assurance:
- Oversee IT service management cost, schedule, and performance aspects, ensuring projects align with mission needs and organizational objectives.
- Manage change processes by preemptively identifying impacts to the operational baseline and conducting comprehensive assessments.
- Proactively lead project engagements, ensuring technical solutions balance stakeholder needs, expected outcomes, and available resources.
- Perform detailed trade studies, functional analyses, and timeline impact analyses to ensure optimal system performance that’s scalable and cost-effective.
- Propose and implement metrics for service delivery quality, providing measurable results for continuous improvement.
- Systems Engineering Support:
- Leverage expertise to ensure continuity across multiple IT service deliveries, with a particular focus on requirements management, configuration management, and readiness activities.
- Assess service readiness and perform verification and validation (V&V) for new system capabilities or upgrades.
- Develop technical analysis and tools to support system functionality and capacity planning.
- Clearance Requirements:
- Must be a US Citizen
- Must possess and maintain active Top Secret (TS) Sensitive Compartmented Information (SCI) clearance with current Poly
- Education and Experience Requirements:
- Within a STEM field of study (e.g., Engineering, Computer Science, or related): Bachelors and 9+ years of experience; or Masters and 7+ years of experience; or 16+ years of associated professional experience may be considered in lieu of a degree
- Proven experience and knowledge of site processes: change management, risk management, maintenance activities, etc.
- PMP is a plus, but not required
- ITIL certification is a plus, but not required
Systems Engineer and Technical Assistant (SETA) in London employer: SAIC
SAIC is an exceptional employer, offering a collaborative work culture that values innovation and continuous improvement. Employees benefit from comprehensive professional development opportunities, competitive compensation, and the chance to contribute to mission-critical operations for the U.S. Government. Located in a dynamic environment, our team thrives on the challenge of optimizing IT service delivery while fostering a supportive atmosphere that encourages growth and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Engineer and Technical Assistant (SETA) in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SAIC values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges SAIC might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SAIC!
✨Direct Apply to SAIC
Let's not forget to apply directly through the SAIC website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems Engineer and Technical Assistant (SETA) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SAIC.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SAIC. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SAIC
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
