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- Tasks: Lead a customer service team and ensure exceptional experiences for fashion lovers.
- Company: Contemporary clothing brand in the heart of Greater London.
- Benefits: Competitive salary and unique perks for a fun work environment.
- Why this job: Join a stylish team and make a difference in luxury fashion customer care.
- Qualifications: Experience in customer service, especially in fashion retail, with strong communication skills.
- Other info: Enjoy a friendly atmosphere and opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
A contemporary clothing brand in the Greater London area seeks an experienced Customer Care Manager to lead its customer service team. The role involves overseeing order processing and managing customer inquiries and returns to deliver an exceptional customer experience.
Ideal candidates will have substantial experience in customer service, particularly in fashion retail, along with strong communication and organizational skills.
The position offers a competitive salary along with several unique perks aimed at promoting a friendly and enjoyable work environment.
Customer Care Manager - Luxury Fashion Experience in London employer: Sahara
Contact Detail:
Sahara Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Manager - Luxury Fashion Experience in London
✨Tip Number 1
Network like a pro! Reach out to people in the fashion industry, especially those who work in customer care. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to share specific examples of how you've handled customer inquiries and returns in the past. This will demonstrate your experience and passion for delivering exceptional service.
✨Tip Number 3
Research the brand! Familiarise yourself with the company's values and products. This will help you tailor your responses during interviews and show that you're genuinely interested in the role and the brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're keen on joining our team and helps you stand out from the crowd.
We think you need these skills to ace Customer Care Manager - Luxury Fashion Experience in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or insights that highlight your enthusiasm for the industry. We want to see how you connect with our brand and the luxury fashion experience.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience, especially in fashion retail. Use specific examples to demonstrate how you've handled inquiries and returns in the past. This will show us that you have what it takes to lead our customer care team.
Be Organised and Clear: A well-structured application is key! Keep your writing clear and concise, and make sure to organise your thoughts logically. This reflects your organisational skills, which are crucial for the role. We appreciate a tidy presentation!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Sahara
✨Know Your Fashion
Brush up on the latest trends and key players in the luxury fashion industry. Being able to discuss current styles or recent collections will show your passion and knowledge, making you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully handled customer inquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Since strong communication skills are essential for this role, consider doing mock interviews with friends or family to build your confidence and refine your delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
