Registered Manager in Ilford

To take the responsibility as Registered Manager for a single / group of services under the direction of the Operations Manager. To ensure all aspects of the services meet with the Health & Social Care Act 2008 & The Care Act 2014 and the requirements of CQC, together with all other relative legislative requirements. To provide a needs led service to adults with a learning disability by adopting a person centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices.

Key Tasks:

• Leadership and Management
  • To lead by example and develop effective teams within the services you are responsible for.
  • Develop a positive working environment which nurtures and rewards good practice through a program of training and development.
  • Provide regular supervision to Team Leaders / Deputy Managers & other staff you are responsible for in line with Company procedures and standards.
  • To ensure good quality working relationships are built and maintained between staff and the service users they are supporting.
  • Ensure a range of meetings take place to include weekly service user / Team Leader/ Deputy Managers meetings and regular staff meetings as directed by the Operations Manager.
  • To identify recruitment requirements for your services and work with the HR Team to ensure that all recruitment and retention of staff falls within the core values set out by the organisation.
  • To be proactive in managing recruitment requirements across all services under your responsibility.
  • Provide support and guidance to the staff team.
  • Ensure staff attend all mandatory and refresher training.
  • Where necessary ensure that all disciplinary and grievance procedures are carried out in line with company policy and statutory requirements.
  • To manage change effectively.
  • Take part in the on-call system.
  • Ensure staff adhere to the GCSS Codes of Practice and rules, policies and procedures contained in the Staff Handbook.
• Quality Management
  • Ensure the service is run in line with statutory and Sahara Care policies and procedures.
  • Ensure processes are in place and adhered to in line with the requirements of the Care Quality Commission (CQC).
  • Develop a culture which enables staff members to maximise their development and create areas of expertise within the service.
  • Undertake monthly Quality Assessment Audits to ensure a continuously improving service is provided.
  • Take responsibility for areas of development or leadership as directed by the Operations Manager.
• Financial
  • Manage delegated budgets to ensure resources are used to best effect, in line with company policy and procedure.
  • Report financial discrepancies to the Area Manager.
  • Ensure staff work and comply with financial systems in line with company policies, procedures and guidelines.
• Management
  • Ensure information is collated and recorded in line with Quality Assessment System and CQC requirements.
  • Manage the appropriate maintenance of records and personal information in line with the Data Protection Act and to the standards required by Information Governance.
  • To attend reviews as appropriate.
  • To attend monthly manager meetings and contribute to the agenda.
  • Ensure that all policies and procedures related to the running of the service are adhered to.
  • Taking part in the recruitment, selection and development of staff for your designated service/s.
• Health & Safety
  • Ensure the service meets H&S Regulations and Guidance.
  • Complete RIDDOR and SetSaf reports as required.
  • Ensure staff team completes H&S training as required.
  • To evaluate the risks of, and to protect Service Users from threats to their health, welfare and normal developments from inside and outside the service.
  • Complete risk assessments for staff, the service and individuals living there.
  • Ensure the premises are kept clean and hygienic throughout.
  • At all times work within the company’s H&S policy and procedures.
• Partnership Working
  • Maximise effective partnerships with mainstream and specialist services e.g. Health, Education, Employment, Leisure etc.
  • Maintaining close contact with families/carers as appropriate, with the consent of the individuals being supported at the service.
  • Utilising support services as required, such as Advocacy.
  • Implementing/monitoring and contributing to joint initiatives as required e.g. Person Centred Plans, Health Action Plans.
  • To create and develop links between the service and the local community.
  • Celebrate and share success with service users, colleagues and partners.
• Equality and Diversity
  • Ensure equality in the workplace regardless of race, age, disability, gender, sexual orientation or religious belief.
  • To ensure that the service provided respects the individual as an adult and equal citizen.
  • Support people to express their individuality and uniqueness in all areas of life.
• General
  • To act as an ambassador for the organisation representing the Company where necessary at events and meetings.
  • To undertake ongoing continued professional development.
  • To uphold the values and ethos of the Company.
  • Act as cover for other managers in the event of sickness annual leave etc.
  • To undertake such duties and responsibilities reasonably consistent with the role as may be required from time to time by the Area Manager.

Essential Experience:

• 2 years Registered Manager experience and currently working as Registered Manager of a Learning Disability Care Home (Registered for 10 or more beds either at one service or across multi-sites).
• Current Home needs to be CQC rated Good or above.
• 4 years recent and significant experience of working with adults with Learning disabilities and complex needs and has good experience of working with behaviours that challenge as well as health related conditions.
• Experience in managing LD residential or supporting living services.
• Good relationship with commissioners and staff and family members.
• Experience of managing staff and conflict resolution.
• Experience of working in multi-agency environment.

Desirable:

• D1 driving license.

Job Type: Full-time

Benefits:

• Company pension
• Free parking
• On-site parking