Waking Night Concierge
Waking Night Concierge

Waking Night Concierge

Liverpool Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the overnight presence ensuring safety and security for residents at Mildmay House.
  • Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
  • Benefits: Enjoy 26 days annual leave, birthday off, discounts, and financial support options.
  • Why this job: Transform lives while gaining valuable experience in a supportive environment.
  • Qualifications: Empathy, strong communication skills, and a willingness to work night shifts required.
  • Other info: Opportunity for career development and long service awards.

The predicted salary is between 24000 - 36000 £ per year.

About The Role

Excellent opportunity as a Night Concierge to provide an overnight presence at Mildmay House, Liverpool making sure our residents are well and our building is secure.

At SalvationArmy Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.

The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:

  • Supervise people as they enter and exit the building
  • Monitor CCTV and conduct building checks
  • Engage with vulnerable people who live in the service for up to six months
  • Encourage residents to follow house rules and to avoid inappropriate behaviour
  • Maintain a security log

About You

You will instinctively work in a manner that aligns fully with SalvationArmy Homesdelivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.

You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:

  • Empathy with our client group
  • Strong interpersonal and influencing skills
  • The capacity to diffuse sometimes difficult situations in a calm manner
  • Good time management
  • A willingness to work night shift on a rota basis

In return for helping to transform lives, we’ll give you access to some great benefits. These include:

  • 26 days annual leave rising to 31 days
  • £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
  • An extra day off on your birthday
  • A High Street discount scheme (great savings both on and off-line)
  • Pension with life assurance
  • Discounted private medical insurance
  • Loans available for financial emergencies
  • Occupational Sick Pay
  • A full Induction package and training relevant to the role
  • Long service awards from 2.5 years
  • Support to learn and develop your career

About Us

A registered social landlord andone of the leading providers of supported housing in the UK,SalvationArmy Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness.
SalvationArmy Homesis committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.
As an equal opportunities’ employer,SalvationArmy Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

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Waking Night Concierge employer: Saha

At Salvation Army Homes, we pride ourselves on being an exceptional employer dedicated to transforming lives through our supportive work culture in Liverpool. As a Waking Night Concierge, you will not only enjoy generous benefits such as 26 days of annual leave and a birthday off, but also have the opportunity for personal growth and development within a compassionate team that values empathy and inclusivity. Join us in making a meaningful impact while enjoying a rewarding career in a nurturing environment.
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Contact Detail:

Saha Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waking Night Concierge

✨Tip Number 1

Familiarise yourself with the values and mission of Salvation Army Homes. Understanding their commitment to transforming lives and supporting vulnerable individuals will help you align your approach during the interview.

✨Tip Number 2

Prepare examples from your past experiences that demonstrate your empathy and interpersonal skills. Think about situations where you've successfully diffused difficult situations or supported someone in need.

✨Tip Number 3

Showcase your ability to manage time effectively, especially in a night shift role. Be ready to discuss how you prioritise tasks and maintain security while engaging with residents.

✨Tip Number 4

Research common challenges faced by residents in supported housing. Being knowledgeable about these issues will allow you to engage more meaningfully with residents and demonstrate your commitment to their well-being.

We think you need these skills to ace Waking Night Concierge

Empathy
Strong Interpersonal Skills
Conflict Resolution
Effective Communication
Time Management
Attention to Detail
Ability to Work Independently
Monitoring and Surveillance Skills
Problem-Solving Skills
Adaptability
Teamwork
Understanding of Vulnerable Populations
Calm Under Pressure
Customer Service Orientation

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Night Concierge position. This will help you tailor your application to highlight relevant skills and experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in security, customer service, or working with vulnerable populations. Use specific examples to demonstrate your interpersonal skills and ability to handle difficult situations.

Show Your Passion: Express your enthusiasm for the role and the mission of Salvation Army Homes in your application. Mention why you are drawn to supporting vulnerable individuals and how you align with their values.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Saha

✨Show Your Empathy

As a Night Concierge, you'll be working with vulnerable individuals. Make sure to express your understanding and empathy during the interview. Share examples of how you've supported others in difficult situations, as this will demonstrate your ability to connect with residents.

✨Highlight Your Communication Skills

Effective communication is key in this role. Be prepared to discuss how you can engage with a diverse range of people. Use specific examples from your past experiences where you successfully communicated with clients or diffused tense situations.

✨Demonstrate Your Problem-Solving Abilities

The role may involve handling challenging situations. Think of instances where you've had to think on your feet and resolve issues calmly. Sharing these experiences will show that you're capable of maintaining a safe environment for residents.

✨Express Your Commitment to the Role

Make it clear that you're willing to work night shifts and are committed to the values of Salvation Army Homes. Discuss your passion for helping others and how you align with their mission to transform lives, which will resonate well with the interviewers.

Waking Night Concierge
Saha

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