Service Manager in St Austell

Service Manager in St Austell

St Austell Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Inspire and support residents, ensuring high-quality housing services and personal development.
  • Company: Join the Salvation Army Homes, a leading provider of supported housing in the UK.
  • Benefits: Enjoy 26 days annual leave, birthday off, discounts, and career development opportunities.
  • Why this job: Transform lives and empower vulnerable individuals while working in a supportive team.
  • Qualifications: Experience with vulnerable populations and strong communication skills are essential.
  • Other info: Dynamic role with opportunities for personal growth and making a real difference.

The predicted salary is between 28800 - 43200 £ per year.

Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for people experiencing homelessness and developing their strengths and talents?

If so, Salvation Army Homes has an exciting opportunity for a Service Manager at our FreshStart Service, to ensure the people living there receive a range of high-quality housing support and personal development opportunities. The role is responsible for ensuring that the service complies with any organisational and commissioned contract requirements.

We need the Service Manager to become an integral part of Salvation Army Homes managing the team at Freshstart that puts the residents at the heart of our vision. You will create an environment that provides comprehensive, quality housing services and support. You will nurture and develop a team that assesses needs, builds trust, enables and unlocks potential in order to transform your residents' lives. On call is shared amongst the staff as designated by the Manager. As there is night cover, on call is used very infrequently but is needed over the 7 days.

About You

You will be passionate about people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience. A confident and capable communicator, you will demonstrate an understanding of and the ability to use a range of methods to achieve positive results. You will have plenty of examples of times you've inspired or engaged people and enhanced learning through thoughtful reflective practices and taking positive risks.

You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours to create a culture where people utilise an asset-based approach to empowering people to develop their skills, strengths and talents. With a good knowledge or experience of working with homeless people and/or supporting vulnerable people, you will have a good idea of the wider community resources and organisations available to support our residents.

We really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:

  • 26 days annual leave rising to 31 days
  • An extra day off on your birthday
  • A High Street discount scheme (great savings both on and off-line)
  • Pension with life assurance
  • Discounted private medical insurance
  • Loans available for financial emergencies
  • Occupational Sick Pay
  • A full Induction package and training relevant to the role
  • Long service awards from 2.5 years
  • Support to learn and develop your career

About Us

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person-centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.

In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That’s where you come in.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Service Manager in St Austell employer: Saha

Salvation Army Homes is an exceptional employer that prioritises the well-being and development of its staff while making a meaningful impact on the lives of vulnerable individuals. With a supportive work culture that embraces personal growth, employees enjoy generous benefits such as 26 days of annual leave, a birthday off, and access to training opportunities, all within a dynamic environment dedicated to transforming lives. Join us at FreshStart Service, where your passion for inspiring others will be valued and nurtured.
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Contact Detail:

Saha Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager in St Austell

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand how your skills align with their mission, especially in supporting vulnerable people. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Practice your responses to common interview questions, but keep it natural. Use examples from your past experiences that showcase your enthusiasm and ability to inspire others. Authenticity goes a long way!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Service Manager in St Austell

Enthusiasm
Proactivity
Empathy
Team Management
Housing Support Knowledge
Communication Skills
Engagement Skills
Resilience
Reflective Practice
Understanding of Community Resources
Positive Risk-Taking
Asset-Based Approach
Person-Centred Planning
Transformational Leadership

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm shine through in your application! We want to see how passionate you are about inspiring and transforming lives, especially for those experiencing homelessness. Share specific examples that highlight your caring and empathetic nature.

Be Person-Centred: Remember, the residents are at the heart of our vision. When writing your application, focus on how you've previously put people first in your work. Talk about your experience with engaging others and how you've helped them develop their strengths and talents.

Communicate Clearly: As a confident communicator, it's essential to express your ideas clearly. Use straightforward language and structure your application well. We appreciate thoughtful reflections and positive risks, so don’t hesitate to share your insights and experiences!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need to make your application stand out!

How to prepare for a job interview at Saha

✨Know Your Stuff

Before the interview, make sure you understand Salvation Army Homes' mission and values. Familiarise yourself with their approach to supporting vulnerable people and how they empower residents. This will show your genuine interest and alignment with their goals.

✨Share Your Passion

Be ready to share specific examples of how you've inspired or engaged others in previous roles. Highlight your experience working with homeless or vulnerable individuals, and discuss how you’ve helped them develop their strengths and talents.

✨Demonstrate Empathy

During the interview, showcase your empathetic nature. Use scenarios to illustrate how you would handle sensitive situations with residents. This will help the interviewers see that you can create a supportive environment for those in need.

✨Ask Thoughtful Questions

Prepare some insightful questions about the role and the team at FreshStart. This not only shows your enthusiasm but also helps you gauge if the position aligns with your values and career aspirations. It’s a two-way street!

Service Manager in St Austell
Saha
Location: St Austell

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