At a Glance
- Tasks: Be the friendly face at night, ensuring safety and support for residents.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy great perks like £100 starting bonus, 26 days leave, and discounts.
- Other info: Part-time role with shifts from Thursday to Sunday; training provided.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Empathy, strong communication skills, and a willingness to work night shifts required.
The predicted salary is between 24000 - 36000 £ per year.
Salvation Army Homes
The Role
We are looking for a Night Concierge worker to provide a waking, overnight on-site presence in the Service, ensuring the safety and wellbeing of 26 young men aged 18-25 years old.
You will instinctively work in a manner that aligns fully with Salvations Army Homes values and behaviours, demonstrating energy and passion, along with a positive can-do attitude in your contribution as a night concierge to transforming lives.
You will be part of a passionate and committed team dedicated to transforming lives and helping individuals achieve positive, sustainable outcomes.
What you’ll be doing
- Engage and build supportive relationships with residents who live in the service.
- Actively engage residents in understanding the service and their responsibilities under their Licence Agreement and Good Neighbour Agreement.
- Responding to emergency situations and contacting the appropriate emergency services when required.
- Ensure the safety of residents and the security of the building by monitoring CCTV, complete Health & Safety Checks & patrols.
- Respond promptly to reports of property repairs and maintenance issues within the accommodation, following appropriate procedures.
What you’ll bring
- Be a confident and capable communicator, with the ability to de-escalate difficult situations.
- Be able to build trusting, professional relationships and have a high level of resilience.
- Take an asset-based approach to empowering people to develop their skills, strengths and talents.
- Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups.
- A proactive, motivated and can-do attitude.
Working Arrangements
- Service based at The Limes, Longsight, Manchester
- Rota based includes weekends (working 4 days on/4 days off, shift times 10pm - 8am)
- The Night Concierge Role is a Lone Working Role
Our Offer
In return, we offer a competitive and supportive benefits package, including:
- 26 days annual leave plus bank holidays, increasing to 31 days
- Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
- Matched pension scheme up to 6% (with salary sacrifice option)
- Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
- Occupational sick pay
- Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
- Paid volunteering days
- Cycle to Work Scheme
- Discounted private medical insurance
- Support to learn, broaden your skills and develop your career
- A fun and inclusive work culture where individual differences are valued and championed
Closing date: 25 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)
About Us
Founded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.
If you join our passionate staff team you will be contributing to our mission; "Safe Homes. Transform Lives" where you will make a positive difference to residents, who are at the heart of everything we do.
Guaranteed interview scheme:
Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.
As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.
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Night Concierge in Manchester employer: saha
saha is an exceptional employer that prioritises the well-being and growth of its employees while making a meaningful impact in the community. Located in Preston, our supportive work culture fosters collaboration and empathy, allowing you to thrive as you help individuals regain their independence. With competitive benefits, including bonuses and extensive training opportunities, saha is dedicated to empowering both its clients and staff for a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Night Concierge in Manchester
✨Tip Number 1
Familiarise yourself with the values and mission of Salvation Army Homes. Understanding their commitment to supporting vulnerable individuals will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience you have in security or support roles, especially those involving vulnerable populations. Be ready to share specific examples of how you've handled challenging situations.
✨Tip Number 3
Prepare to demonstrate your interpersonal skills by thinking of scenarios where you've effectively communicated with diverse groups. This will show your ability to engage with residents and staff alike.
✨Tip Number 4
Since this role requires working night shifts, be ready to discuss your availability and willingness to adapt to a rota schedule. Showing flexibility can make you a more attractive candidate.
We think you need these skills to ace Night Concierge in Manchester
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Night Concierge position. Highlight key skills such as empathy, communication, and time management in your application.
Tailor Your CV:Customise your CV to reflect your relevant experience and skills that align with the values of Salvation Army Homes. Emphasise any previous roles where you engaged with vulnerable individuals or worked in a security-related capacity.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by residents. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Proofread Your Application:Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role like this.
How to prepare for a job interview at saha
✨Show Your Empathy
As a Night Concierge, you'll be working with vulnerable individuals. Make sure to express your understanding and empathy during the interview. Share any relevant experiences where you've supported others or dealt with challenging situations.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would engage with residents and handle various situations. Use examples from past experiences to illustrate your interpersonal skills.
✨Highlight Your Time Management Abilities
Since this is a part-time role with specific shifts, it's important to showcase your time management skills. Discuss how you prioritise tasks and manage your time effectively, especially during night shifts.
✨Align with Company Values
Familiarise yourself with the values and mission of Salvation Army Homes. During the interview, demonstrate how your personal values align with theirs, particularly in terms of supporting vulnerable populations and transforming lives.
