Night Concierge

Night Concierge

Manchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face at night, ensuring safety and support for residents.
  • Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
  • Benefits: Enjoy great perks like £100 starting bonus, 26 days leave, and discounts.
  • Why this job: Make a real difference in people's lives while working in a supportive environment.
  • Qualifications: Empathy, strong communication skills, and a willingness to work night shifts required.
  • Other info: Part-time role with shifts from Thursday to Sunday; training provided.

The predicted salary is between 24000 - 36000 £ per year.

About The Role

Excellent opportunity as a Night Concierge to provide an overnight presence in Abbot Lodge, Salford making sure our residents are well and our building is secure.

At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.

The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:

  • Supervise people as they enter and exit the building
  • Monitor CCTV and conduct building checks
  • Engage with vulnerable people who live in the service for up to eight weeks
  • Encourage residents to follow house rules
  • Maintain a security log
This is a part time role, and the shift pattern will be: Thursday to Sunday

About You

You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.

You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:

  • Empathy with our client group
  • Strong interpersonal and influencing skills
  • Good time management
  • A willingness to work night shift on a rota basis

In return, we’ll give you access to some great benefits. These include:

  • £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
  • 26 days annual leave rising to 31 days
  • An extra day off on your birthday
  • A High Street discount scheme (great savings both on and off-line)
  • Pension with life assurance
  • Discounted private medical insurance
  • Loans available for financial emergencies
  • Occupational Sick Pay
  • A full Induction package and training relevant to the role
  • Long service awards from 2.5 years
  • Support to learn and develop your career

About Us

A registered social landlord andone of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness.
Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

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Night Concierge employer: Saha

At Salvation Army Homes, we pride ourselves on being an exceptional employer dedicated to transforming lives through our supportive work culture in Salford. As a Night Concierge, you will not only ensure the safety and security of our residents but also engage with vulnerable individuals, making a meaningful impact in their lives. We offer competitive benefits, including generous annual leave, financial incentives, and opportunities for personal and professional growth, all within a compassionate environment that values diversity and inclusion.
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Contact Detail:

Saha Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Concierge

✨Tip Number 1

Familiarise yourself with the values and mission of Salvation Army Homes. Understanding their commitment to supporting vulnerable individuals will help you align your responses during any interviews or discussions.

✨Tip Number 2

Highlight any previous experience you have in security or support roles, especially those involving vulnerable populations. Be ready to share specific examples of how you've handled challenging situations.

✨Tip Number 3

Prepare to demonstrate your interpersonal skills by thinking of scenarios where you've effectively communicated with diverse groups. This will show your ability to engage with residents and staff alike.

✨Tip Number 4

Since this role requires working night shifts, be ready to discuss your availability and willingness to adapt to a rota schedule. Showing flexibility can make you a more attractive candidate.

We think you need these skills to ace Night Concierge

Empathy
Strong Interpersonal Skills
Effective Communication
Time Management
Conflict Resolution
Attention to Detail
Ability to Work Independently
Monitoring and Surveillance Skills
Problem-Solving Skills
Understanding of Vulnerable Populations
Ability to Follow Procedures
Adaptability
Teamwork
Customer Service Orientation

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Concierge position. Highlight key skills such as empathy, communication, and time management in your application.

Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the values of Salvation Army Homes. Emphasise any previous roles where you engaged with vulnerable individuals or worked in a security-related capacity.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by residents. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role like this.

How to prepare for a job interview at Saha

✨Show Your Empathy

As a Night Concierge, you'll be working with vulnerable individuals. Make sure to express your understanding and empathy during the interview. Share any relevant experiences where you've supported others or dealt with challenging situations.

✨Demonstrate Strong Communication Skills

Effective communication is key in this role. Be prepared to discuss how you would engage with residents and handle various situations. Use examples from past experiences to illustrate your interpersonal skills.

✨Highlight Your Time Management Abilities

Since this is a part-time role with specific shifts, it's important to showcase your time management skills. Discuss how you prioritise tasks and manage your time effectively, especially during night shifts.

✨Align with Company Values

Familiarise yourself with the values and mission of Salvation Army Homes. During the interview, demonstrate how your personal values align with theirs, particularly in terms of supporting vulnerable populations and transforming lives.

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