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- Tasks: As a Night Concierge, you'll support clients and ensure a safe environment at our housing service.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK, transforming lives daily.
- Benefits: Enjoy £100 on starting, 26-31 days leave, birthday off, discounts, and career development support.
- Why this job: Make a real impact by helping vulnerable individuals while developing your skills in a supportive culture.
- Qualifications: Confident communicator with experience in supporting vulnerable people; resilience is key.
- Other info: Equal opportunity employer; apply early as we may close applications once we receive enough candidates.
The predicted salary is between 24000 - 36000 £ per year.
Exciting opportunity for a Night Concierge based in our supported housing service at Newhaven Foyer. At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.
As a Night Concierge you will need to:
- Get to know and build the trust of our clients
- Acquire and provide up to date and accurate information relating to clients and the service as a whole
- Undertake any necessary training/personal development identified by the Line Manager
- Contribute to the Key Performance Indicators set for Self, Scheme, and the wider association
In return for helping to transform lives, we’ll give you access to some great benefits. These include:
- £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
- 26 days annual leave rising to 31 days
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
A Night Concierge will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.
You will need to:
- Be a confident and capable communicator, not fazed by difficult situations
- Build trusting, professional relationships and have a high level of resilience
- Take an asset-based approach to empowering people to develop their skills, strengths and talents
- Have good knowledge or experience of working with homeless people, and/or supporting vulnerable people or groups
- Understand or learn about community resources and organisations that can help our clients
Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Night Concierge employer: Saha
Contact Detail:
Saha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge
✨Tip Number 1
Familiarise yourself with the values and mission of Salvation Army Homes. Understanding their commitment to supporting vulnerable individuals will help you align your responses during any interviews or discussions.
✨Tip Number 2
Network with professionals in the supported housing sector. Attend local events or join online forums where you can connect with current employees or others in similar roles to gain insights and advice.
✨Tip Number 3
Prepare to discuss your experience with vulnerable populations. Think of specific examples where you've successfully built trust or provided support, as these will be crucial in demonstrating your suitability for the role.
✨Tip Number 4
Research community resources and organisations that assist homeless individuals. Being knowledgeable about local services will show your commitment to empowering clients and enhancing their lives.
We think you need these skills to ace Night Concierge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Night Concierge. Highlight key skills such as communication, resilience, and experience with vulnerable groups.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous work with homeless individuals or in supportive environments, showcasing your ability to build trust and relationships.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for helping others. Mention specific examples of how you've empowered individuals or contributed to community resources.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Saha
✨Show Your Communication Skills
As a Night Concierge, you'll need to be a confident communicator. During the interview, demonstrate your ability to handle difficult situations calmly and effectively. Share examples from your past experiences where you successfully communicated with clients or resolved conflicts.
✨Build Trust with Examples
The role requires building trusting relationships with clients. Prepare to discuss specific instances where you've established rapport with vulnerable individuals or groups. Highlight your approach to empowering others and how it aligns with the values of Salvation Army Homes.
✨Demonstrate Resilience
Resilience is key in this role. Be ready to talk about challenges you've faced in previous jobs, particularly in supporting vulnerable people. Explain how you overcame these challenges and what you learned from those experiences.
✨Research Community Resources
Understanding community resources is crucial for helping clients. Before the interview, research local organisations that support homeless individuals. Mention these resources during your conversation to show your commitment to helping clients access the support they need.
