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- Tasks: Support residents in sustaining their tenancies and manage housing services effectively.
- Company: Join the Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, discounts, and career development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Empathy, strong communication skills, and a proactive attitude are essential.
- Other info: Flexible working hours and opportunities for outdoor activities included.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for a Tenancy Sustainment officer to join our team in Preston. This is a key post contributing to the delivery of Salvation Army Homes housing services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.
You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will ensure supported accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes Residents. You will work with our Residents to increase their ability to sustain a tenancy when they leave our service.
A Tenancy Sustainment officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.
What we’re looking for:
- Demonstrable empathy with the client group
- Confident and capable communicator with the ability to inspire, engage and challenge
- Ability to enable young people to sustain a tenancy
- Great verbal, written and influencing skills
- Ability to use a computer, e.g., Microsoft packages and capacity to successfully navigate support packages used by saha
- Able to be flexible with working hours to accommodate a working rota in conjunction with the needs of the service and team members
- Willingness to take part in outdoor/residential activity on occasion
- Ability to plan forward, prepare and deliver life skills sessions
- Proactive and self-motivated with a can do attitude
In return for helping to transform lives, we’ll give you access to some great benefits. These include:
- 26 days annual leave rising to 31 days
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
As a registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Tenancy Sustainment Officer in London employer: Saha
Contact Detail:
Saha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Salvation Army Homes. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Tenancy Sustainment Officer, you'll need to inspire and engage residents. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your empathy! During interviews, share personal stories or experiences that highlight your ability to connect with vulnerable individuals. This will demonstrate your understanding of the client group and your commitment to helping them thrive.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you're proactive and keen to be part of our mission!
We think you need these skills to ace Tenancy Sustainment Officer in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in the lives of our residents.
Tailor Your Experience: Make sure to highlight any relevant experience you have that aligns with the role of a Tenancy Sustainment Officer. We love seeing how your skills can contribute to our mission, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets your message across without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Saha
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Tenancy Sustainment Officer. Familiarise yourself with the key tasks like tenancy management, rent collection, and supporting residents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Empathy
Since this role involves working closely with vulnerable individuals, it's crucial to convey your empathy during the interview. Share specific examples from your past experiences where you've successfully supported someone in need or helped them overcome challenges. This will highlight your ability to connect with residents.
✨Communicate Confidently
As a Tenancy Sustainment Officer, you'll need to inspire and engage residents. Practice your communication skills before the interview by discussing your ideas with friends or family. Be prepared to answer questions clearly and confidently, showcasing your verbal and written skills.
✨Demonstrate Flexibility and Proactivity
The job requires flexibility in working hours and a proactive attitude. During the interview, share instances where you've adapted to changing circumstances or taken the initiative to solve problems. This will show that you're ready to meet the demands of the role and contribute positively to the team.
