At a Glance
- Tasks: Be the overnight presence ensuring safety and security for residents at Mildmay House.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, discounts, and financial support options.
- Other info: Opportunity for career development and long service awards.
- Why this job: Transform lives while gaining valuable experience in a supportive environment.
- Qualifications: Empathy, strong communication skills, and a willingness to work night shifts required.
The predicted salary is between 24000 - 36000 £ per year.
Salvation Army Homes
The Role
The Night Concierge will provide a waking, overnight on-site presence in the Service, ensuring the safety and wellbeing of residents and the security of the building.
What you’ll bring
- Be a confident and capable communicator, not fazed by difficult situations
- Be able to build trusting, professional relationships and have a high level of resilience.
- Take an asset-based approach to empowering people to develop their skills, strengths and talents.
- Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,
- Understand or learn about community resources and organisations that can help our clients
Working Arrangements
- Service based at Mildmay House
- Rota based including weekends
Our Offer
In return, we offer a competitive and supportive benefits package, including:
- 26 days annual leave plus bank holidays, increasing to 31 days
- Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
- Matched pension scheme up to 6% (with salary sacrifice option)
- Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
- Occupational sick pay
- Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
Closing date: 29 August2026 (please note we may close the vacancy early if we receive a large volume of applications)
About Us
Founded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.
If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.
Guaranteed interview scheme:
Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.
Waking Night Concierge in Liverpool employer: Saha
saha is an exceptional employer that prioritises the well-being and growth of its employees while making a meaningful impact in the community. Located in Preston, our supportive work culture fosters collaboration and empathy, allowing you to thrive as you help individuals regain their independence. With competitive benefits, including bonuses and extensive training opportunities, saha is dedicated to empowering both its clients and staff for a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Waking Night Concierge in Liverpool
✨Tip Number 1
Familiarise yourself with the values and mission of Salvation Army Homes. Understanding their commitment to transforming lives and supporting vulnerable individuals will help you align your approach during the interview.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your empathy and interpersonal skills. Think about situations where you've successfully diffused difficult situations or supported someone in need.
✨Tip Number 3
Showcase your ability to manage time effectively, especially in a night shift role. Be ready to discuss how you prioritise tasks and maintain security while engaging with residents.
✨Tip Number 4
Research common challenges faced by residents in supported housing. Being knowledgeable about these issues will allow you to engage more meaningfully with residents and demonstrate your commitment to their well-being.
We think you need these skills to ace Waking Night Concierge in Liverpool
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Night Concierge position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in security, customer service, or working with vulnerable populations. Use specific examples to demonstrate your interpersonal skills and ability to handle difficult situations.
Show Your Passion:Express your enthusiasm for the role and the mission of Salvation Army Homes in your application. Mention why you are drawn to supporting vulnerable individuals and how you align with their values.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Saha
✨Show Your Empathy
As a Night Concierge, you'll be working with vulnerable individuals. Make sure to express your understanding and empathy during the interview. Share examples of how you've supported others in difficult situations, as this will demonstrate your ability to connect with residents.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you can engage with a diverse range of people. Use specific examples from your past experiences where you successfully communicated with clients or diffused tense situations.
✨Demonstrate Your Problem-Solving Abilities
The role may involve handling challenging situations. Think of instances where you've had to think on your feet and resolve issues calmly. Sharing these experiences will show that you're capable of maintaining a safe environment for residents.
✨Express Your Commitment to the Role
Make it clear that you're willing to work night shifts and are committed to the values of Salvation Army Homes. Discuss your passion for helping others and how you align with their mission to transform lives, which will resonate well with the interviewers.
