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- Tasks: Support individuals transitioning from homelessness to independent living with tailored advice and practical help.
- Company: Join the Salvation Army Homes team, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, and financial bonuses after starting.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience with homeless individuals and strong communication skills are essential.
- Other info: Dynamic role with opportunities for personal growth and career development.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
The Support Worker will provide a structured, personalised resettlement service to every service user at Mildmay House. The role is to support service users who have experienced homelessness to move into their own homes in a planned and supported way. To offer advice, training, information and one-to-one/group support to help service users through this process. The support offered depends on the individual, but can include advice on housing rights, accompanying individuals to meetings, and practical support to move in, such as obtaining furniture and setting up payment plans for household bills. Ensure that service users who are ready to move on are given the security and support to maximise their independence, dignity and choice, in accordance with the aims and objectives of the project.
Please note this is a full time role working on a rota basis - generally a week of day shifts, a week of night shifts and working every other weekend.
What you will be doing
- Providing service users with information on housing options, assisting them to make applications for accommodation, advocating on their behalf with housing providers and accompanying them to interviews and viewings if appropriate.
- Acting as a key-worker to a caseload of residents, enabling them to take ownership of their journey with Salvation Army Homes.
- Ensuring that clients receive the necessary practical help to move in, either directly or through liaison with other support services. This would include personal and housing benefit claims, assistance with community care grants, domestic fuel connections etc.
- Carrying out a strengths-based assessment with applicants, facilitating the co-production of a person‑centred plan, that enables individuals to achieve their goals and aspirations and the opportunity to identify and develop their talents.
- Developing and maintaining effective working relationships with specialists and agencies who might offer resources, funding, or individual services relevant to service user needs, e.g. Registered Social Landlords, Local Authority, Community Psychiatric Services, Benefit Agency and other government agencies, referral agencies, charitable trusts, other voluntary agencies.
About the Service
Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living.
What our Staff Say
I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives.
About You
A Support Worker will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to:
- Have experience of or knowledge related to working with homeless people.
- Have experience of working with clients to overcome the barriers to effective resettlement.
- Proven ability to network with outside agencies and develop partnerships that support effective resettlement.
- Proven capacity to deal successfully with difficult and complex situations.
- Capacity to understand individual action plans, personal development programmes and need and risk assessment.
- Be a confident and capable communicator, not fazed by difficult situations.
- Be able to build trusting, professional relationships and have a high level of resilience.
- Take an asset‑based approach to empowering people to develop their skills, strengths and talents.
Benefits of working as a Support Worker
- 26 days annual leave rising to 31 days.
- £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service.
- An extra day off on your birthday.
- A High Street discount scheme (great savings both on and off-line).
- Pension with life assurance.
- Discounted private medical insurance.
- Loans available for financial emergencies.
- Occupational Sick Pay.
- A full Induction package and training relevant to the role.
- Long service awards from 2.5 years.
- Support to learn and develop your career.
About Us
A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Equal Opportunities
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Support Worker in Liverpool employer: Saha
Contact Detail:
Saha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in Liverpool
✨Tip Number 1
Get to know the organisation! Research Salvation Army Homes and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during your application process.
✨Tip Number 3
Practice your communication skills! As a Support Worker, you'll need to be confident and capable in tough situations. Role-play common scenarios with friends or family to build your confidence before the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Mildmay House.
We think you need these skills to ace Support Worker in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about supporting those who have experienced homelessness and are ready to make a difference in their lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have working with vulnerable individuals or in similar roles. We love seeing how your background aligns with the responsibilities of a Support Worker at Mildmay House.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, so we can easily see how you fit into our team and the role you're applying for.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Saha
✨Know Your Stuff
Make sure you understand the role of a Support Worker and the specific needs of the service users at Mildmay House. Familiarise yourself with the challenges faced by homeless individuals and think about how your experience can help them overcome these barriers.
✨Show Empathy and Resilience
During the interview, demonstrate your ability to connect with people from diverse backgrounds. Share examples of how you've supported individuals in difficult situations, showcasing your empathy and resilience. This will highlight your suitability for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer. This shows your genuine interest in the position and helps you understand the organisation better. You might ask about their approach to supporting service users or how they measure success in resettlement.
✨Highlight Teamwork Skills
Since the role involves working with various agencies and specialists, be prepared to discuss your teamwork skills. Share experiences where you've successfully collaborated with others to achieve a common goal, especially in challenging circumstances.
