Executive Director of Operations
Executive Director of Operations

Executive Director of Operations

London Full-Time 48000 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations across housing, customer services, and safeguarding to support vulnerable individuals.
  • Company: Join Salvation Army Homes, a top UK provider of supported housing transforming lives.
  • Benefits: Enjoy health insurance, flexible work options, and up to 6% employer pension contributions.
  • Why this job: Make a real impact in a values-driven organization focused on community and personal growth.
  • Qualifications: Experience in leading housing functions and knowledge of health and safety compliance is essential.
  • Other info: We welcome diverse applicants and are committed to equal opportunities for all.

The predicted salary is between 48000 - 72000 ÂŁ per year.

About The Role

At Salvation Army Homes, the people we provide homes for and support are some of the most vulnerable in society, and we aim to create an environment where they feel respected, valued, and encouraged. By joining our Executive Management Team, you will make a tangible contribution to our mission of Safe Homes Transforming Lives.

You will be joining at an exciting time as we are one year into our new “Pathway to Excellence” corporate strategy. Our recent inspection grading of G1/V2/C2 gives us a firm foundation on which to build and grow.

You will be the executive lead across Supported Housing, General Needs Housing, Customer Services, Asset Management, and safeguarding. You must demonstrate experience in successfully leading these functions previously. A sound knowledge of health and safety compliance, governance requirements, regulation, and relevant legislation is essential.

About You

We are a values-led organisation looking for someone fully aligned with our values and behaviours, who can be an ambassador for the organisation and lead by example. You should have the ability to develop excellent working relationships with key stakeholders and partners.

Our ethos is rooted in Christian values. While you may be of that faith, a different one, or no faith, this is a leadership role where your drive and commitment to our ethos will need to be evident for all to see.

Benefits include: Health insurance, healthcare cashback plan, up to 6% employer pension contributions, flexible work base, life assurance (3 times the salary).

About Us

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society—mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person-centred, individualised strategies and plans that transform lives, support recovery, and enable positive behaviour. To succeed, we need the right people in place. Our workforce is one of our greatest assets, and by recruiting the very best, we can continue to deliver comprehensive, good quality housing services, support, and resettlement services to our residents. That’s where you come in.

As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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Executive Director of Operations employer: Saha

At Salvation Army Homes, we pride ourselves on being a values-led organization that prioritizes the well-being of both our residents and employees. Our commitment to fostering a supportive work culture is reflected in our comprehensive benefits package, including health insurance, flexible work options, and generous pension contributions. Joining our Executive Management Team means not only contributing to our mission of transforming lives but also having access to meaningful growth opportunities within a respected social landlord dedicated to making a difference in the community.
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Contact Detail:

Saha Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Executive Director of Operations

✨Tip Number 1

Familiarize yourself with the 'Pathway to Excellence' corporate strategy. Understanding this initiative will help you align your vision and demonstrate how your leadership can contribute to its success during discussions.

✨Tip Number 2

Highlight your experience in leading functions such as Supported Housing and Customer Services. Be prepared to share specific examples of how you've successfully managed these areas in previous roles.

✨Tip Number 3

Showcase your ability to build relationships with stakeholders. Think of instances where you've collaborated effectively with partners or community organizations, as this will be crucial for the role.

✨Tip Number 4

Reflect on how your personal values align with those of Salvation Army Homes. Be ready to discuss how your commitment to their ethos can positively impact the organization and its mission.

We think you need these skills to ace Executive Director of Operations

Leadership Experience
Stakeholder Engagement
Health and Safety Compliance
Governance Knowledge
Regulatory Understanding
Strategic Planning
Operational Management
Team Development
Conflict Resolution
Budget Management
Communication Skills
Empathy and Compassion
Problem-Solving Skills
Values Alignment
Change Management

Some tips for your application 🫡

Understand the Mission: Familiarize yourself with Salvation Army Homes' mission of 'Safe Homes Transforming Lives'. Reflect this understanding in your application to show alignment with their values and goals.

Highlight Relevant Experience: Clearly outline your previous leadership experience in supported housing, customer services, and asset management. Use specific examples to demonstrate your success in these areas.

Showcase Your Values: Emphasize your commitment to the organization's ethos and values. Whether you share their faith or not, convey how your personal values align with their mission and how you can be an ambassador for the organization.

Tailor Your Application: Customize your CV and cover letter to address the specific requirements mentioned in the job description. Mention your knowledge of health and safety compliance, governance, and relevant legislation to stand out.

How to prepare for a job interview at Saha

✨Understand the Mission

Make sure you are familiar with Salvation Army Homes' mission of 'Safe Homes Transforming Lives'. Be prepared to discuss how your values align with this mission and how you can contribute to it.

✨Demonstrate Leadership Experience

Highlight your previous experience in leading functions such as Supported Housing, Customer Services, and Asset Management. Be ready to provide specific examples of how you've successfully managed these areas in the past.

✨Showcase Stakeholder Engagement Skills

Prepare to discuss how you have developed strong working relationships with key stakeholders and partners. This role requires excellent interpersonal skills, so be ready to share examples of successful collaborations.

✨Familiarize Yourself with Compliance and Legislation

Since a sound knowledge of health and safety compliance and relevant legislation is essential, review the key regulations that impact supported housing. Be prepared to discuss how you ensure compliance in your operations.

Executive Director of Operations
Saha
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  • Executive Director of Operations

    London
    Full-Time
    48000 - 72000 ÂŁ / year (est.)

    Application deadline: 2027-02-07

  • S

    Saha

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