Day Concierge

Day Concierge

Manchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise residents, monitor security, and engage with vulnerable individuals.
  • Company: Join Salvation Army Homes, dedicated to transforming lives through quality housing services.
  • Benefits: Enjoy bonuses, generous leave, discounts, and support for career development.
  • Why this job: Make a real impact while working in a supportive and dynamic environment.
  • Qualifications: Empathy, strong communication skills, and a willingness to work night shifts required.
  • Other info: Shift pattern includes Sundays, 11 hours from 8:45am to 8:15pm.

The predicted salary is between 24000 - 36000 £ per year.

About The Role

Excellent opportunity as a Day Concierge to provide an on-site presence in Abbot Lodge, Salford making sure our residents are well and our building is secure.

At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.

The Day Concierge will need to help ensure the safety of residents and the security of the building by being an on-site presence and will:

  • Supervise people as they enter and exit the building
  • Monitor CCTV and conduct building checks
  • Engage with vulnerable people who live in the service for up to eight weeks
  • Encourage residents to follow house rules
  • Maintain a security log
Shift pattern for this role will be: Sunday, 11 hrs, 8:45am-8:15pm.

About You

You will instinctively work in a manner that aligns fully with values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.

You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:

  • Empathy with our client group
  • Strong interpersonal and influencing skills
  • Good time management
  • A willingness to work night shift on a rota basis

In return, we’ll give you access to some great benefits. These include:

  • £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
  • 26 days annual leave rising to 31 days
  • An extra day off on your birthday
  • A High Street discount scheme (great savings both on and off-line)
  • Pension with life assurance
  • Discounted private medical insurance
  • Loans available for financial emergencies
  • Occupational Sick Pay
  • A full Induction package and training relevant to the role
  • Long service awards from 2.5 years
  • Support to learn and develop your career

About Us

A registered social landlord andone of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness.
Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

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Day Concierge employer: Saha

At Salvation Army Homes, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values empathy and personal growth. As a Day Concierge at Abbot Lodge in Salford, you will not only enjoy competitive benefits such as generous annual leave and bonuses but also have the opportunity to make a meaningful impact in the lives of vulnerable residents. Our commitment to employee development ensures that you will receive comprehensive training and support throughout your career journey with us.
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Contact Detail:

Saha Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Day Concierge

✨Tip Number 1

Familiarise yourself with the values and mission of Salvation Army Homes. Understanding their commitment to supporting vulnerable individuals will help you align your responses during interviews and demonstrate your passion for the role.

✨Tip Number 2

Prepare to discuss your interpersonal skills in detail. Think of specific examples where you've successfully communicated with diverse groups or handled challenging situations, as these experiences will be crucial for a Day Concierge.

✨Tip Number 3

Showcase your empathy and understanding of the challenges faced by homeless individuals. Being able to articulate your perspective on how to engage and support residents will set you apart from other candidates.

✨Tip Number 4

Be ready to discuss your time management skills, especially in relation to working shifts. Highlight any previous experience managing your time effectively in similar roles, as this is essential for maintaining security and order.

We think you need these skills to ace Day Concierge

Strong Communication Skills
Empathy
Interpersonal Skills
Time Management
Conflict Resolution
Attention to Detail
Monitoring and Surveillance Skills
Ability to Engage with Vulnerable Individuals
Teamwork
Adaptability
Problem-Solving Skills
Customer Service Orientation
Basic IT Skills for CCTV Monitoring

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Day Concierge position. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, security, or working with vulnerable populations. Use specific examples to demonstrate your interpersonal skills and empathy.

Showcase Your Values: Since the Salvation Army Homes values energy, passion, and a positive attitude, make sure to convey these traits in your application. Share personal anecdotes that reflect your commitment to helping others and your ability to work in a team.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Day Concierge role.

How to prepare for a job interview at Saha

✨Show Your Empathy

As a Day Concierge, you'll be working with vulnerable residents. Make sure to express your understanding and empathy during the interview. Share examples of how you've supported others in challenging situations.

✨Demonstrate Strong Communication Skills

Effective communication is key in this role. Prepare to discuss how you’ve successfully interacted with diverse groups in the past. Highlight any experience you have in conflict resolution or engaging with clients.

✨Highlight Your Time Management Abilities

With a shift pattern that requires good time management, be ready to talk about how you prioritise tasks. Provide examples of how you've managed your time effectively in previous roles.

✨Research Salvation Army Homes

Familiarise yourself with the values and mission of Salvation Army Homes. Showing that you understand their commitment to supporting those who are homeless will demonstrate your alignment with their goals.

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