Day Concierge

Day Concierge

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face at Abbot Lodge, ensuring resident safety and building security.
  • Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
  • Benefits: Enjoy great perks like £100 starting bonus, 26 days leave, and discounts on high street shopping.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Empathy, strong communication skills, and a willingness to work night shifts are essential.
  • Other info: Full training provided, with opportunities for career development and long service awards.

The predicted salary is between 24000 - 36000 £ per year.

About The Role

Excellent opportunity as a Day Concierge to provide an on-site presence in Abbot Lodge, Salford making sure our residents are well and our building is secure.

At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.

The Day Concierge will need to help ensure the safety of residents and the security of the building by being an on-site presence and will:

  • Supervise people as they enter and exit the building
  • Monitor CCTV and conduct building checks
  • Engage with vulnerable people who live in the service for up to eight weeks
  • Encourage residents to follow house rules
  • Maintain a security log
Shift pattern for this role will be: Sunday, 11 hrs, 8:45am-8:15pm.

About You

You will instinctively work in a manner that aligns fully with values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.

You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:

  • Empathy with our client group
  • Strong interpersonal and influencing skills
  • Good time management
  • A willingness to work night shift on a rota basis

In return, we’ll give you access to some great benefits. These include:

  • £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
  • 26 days annual leave rising to 31 days
  • An extra day off on your birthday
  • A High Street discount scheme (great savings both on and off-line)
  • Pension with life assurance
  • Discounted private medical insurance
  • Loans available for financial emergencies
  • Occupational Sick Pay
  • A full Induction package and training relevant to the role
  • Long service awards from 2.5 years
  • Support to learn and develop your career

About Us

A registered social landlord andone of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness.
Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

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Day Concierge employer: Saha

At Salvation Army Homes, we pride ourselves on being an exceptional employer dedicated to transforming lives through our supportive work culture in Salford. As a Day Concierge, you will not only ensure the safety and security of our residents but also engage with vulnerable individuals, making a meaningful impact in their lives. We offer competitive benefits, including generous annual leave, financial incentives, and opportunities for personal and professional growth, all within a compassionate environment that values diversity and inclusion.
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Contact Detail:

Saha Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Day Concierge

✨Tip Number 1

Familiarise yourself with the values and mission of Salvation Army Homes. Understanding their commitment to supporting vulnerable individuals will help you align your responses during any interviews or discussions, showcasing your genuine interest in the role.

✨Tip Number 2

Highlight your interpersonal skills by preparing examples of how you've effectively communicated with diverse groups in previous roles. This will demonstrate your ability to engage with residents and staff alike, which is crucial for a Day Concierge.

✨Tip Number 3

Be ready to discuss your experience with time management and supervision. Think of specific instances where you successfully managed your time while overseeing others, as this will be key in ensuring the safety and security of the building.

✨Tip Number 4

Prepare to showcase your empathy and understanding of the challenges faced by vulnerable individuals. Sharing personal stories or insights can help convey your passion for making a positive impact in their lives, which is essential for this role.

We think you need these skills to ace Day Concierge

Empathy
Strong Interpersonal Skills
Effective Communication
Time Management
Conflict Resolution
Attention to Detail
Monitoring and Surveillance Skills
Ability to Engage with Vulnerable Individuals
Problem-Solving Skills
Teamwork
Adaptability
Customer Service Orientation
Security Awareness
Ability to Follow Procedures

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Day Concierge position. Highlight key skills such as empathy, communication, and time management in your application.

Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the role. Emphasise any previous work with vulnerable populations or in security roles, and ensure your interpersonal skills are clearly showcased.

Craft a Compelling Cover Letter: Write a cover letter that demonstrates your passion for supporting vulnerable individuals and your commitment to the values of Salvation Army Homes. Use specific examples from your past experiences to illustrate how you meet the job requirements.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Day Concierge role.

How to prepare for a job interview at Saha

✨Show Your Empathy

As a Day Concierge, you'll be working with vulnerable individuals. Make sure to express your understanding and empathy during the interview. Share any relevant experiences where you've supported others or dealt with challenging situations.

✨Demonstrate Strong Communication Skills

Effective communication is key in this role. Prepare examples of how you've successfully interacted with diverse groups of people. Highlight your ability to listen actively and respond appropriately to different needs.

✨Highlight Your Time Management Abilities

The role requires good time management, especially when monitoring building security and engaging with residents. Be ready to discuss how you prioritise tasks and manage your time effectively in previous roles.

✨Understand the Company Values

Familiarise yourself with the values and mission of Salvation Army Homes. During the interview, align your answers with their commitment to transforming lives and supporting vulnerable individuals, showing that you share their passion.

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