At a Glance
- Tasks: Coordinate patient bookings and ensure smooth clinic operations.
- Company: Join a supportive NHS team dedicated to improving patient care.
- Benefits: Competitive salary, clear structure, and opportunity for extension.
- Other info: Dynamic role with a focus on teamwork and patient satisfaction.
- Why this job: Make a real difference in patient access and experience.
- Qualifications: Previous NHS admin experience and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
This role is central to ensuring patients are booked efficiently, appointments are coordinated accurately, and clinic capacity is used effectively. Working closely with clinical and operational teams, you will help support timely access to care and contribute directly to reducing waiting times and improving the overall patient journey.
As a Patient Booking Administrator, you will be responsible for coordinating outpatient appointments and supporting the smooth delivery of our clinics. You will manage patient bookings, backfill cancellations, and maintain accurate pathway records using Trust systems. This role is essential to maximising capacity and reducing waiting times.
Key Responsibilities- Book outpatient appointments and procedure sessions
- Actively backfill cancellations to maximise clinic utilisation
- Maintain accurate patient records on Trust systems
- Liaise with patients, clinicians, and Trust teams professionally
- Support pathway coordination, scheduling, and tracking activity
- Contribute to efficient service delivery and patient experience
- Previous NHS administrative or patient booking experience
- Strong organisational and communication skills
- Ability to manage high-volume workloads and competing priorities
- Professional and compassionate approach
Competitive salary dependent on experience. Fixed-term role with clear scope and structure. Supportive clinical and administrative teams. Opportunity to contribute directly to NHS access and waiting list reduction. Well-defined processes and expectations.
Apply on LinkedIn. Please note: We can only accept applications from candidates who can provide evidence of UK Right to Work. SAH Diagnostics is an equal opportunities employer and welcomes applications from all backgrounds.
Patient Booking Administrator employer: SAH Diagnostics
At SAH Diagnostics, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and compassion. As a Patient Booking Administrator at our UWE Bristol Future Space location, you will enjoy a competitive salary, clear career progression opportunities, and the chance to make a meaningful impact on patient care by reducing waiting times. Join us in a role where your contributions directly enhance the patient journey and experience a fulfilling work environment dedicated to professional growth and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Booking Administrator
✨Tip Number 1
Get to know the company! Research UWE Bristol Future Space and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Patient Booking Administrator position.
✨Tip Number 3
Prepare for the interview by practising common questions related to patient booking and administrative tasks. Think about how your previous experience aligns with the responsibilities listed in the job description, and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Patient Booking Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially any NHS administrative or patient booking roles you've had. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving patient journeys and how you can contribute to reducing waiting times. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Skills:In your application, make sure to highlight your ability to manage high-volume workloads and competing priorities. We’re looking for someone who can keep things running smoothly, so give us examples of how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of applications and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at SAH Diagnostics
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Booking Administrator. Familiarise yourself with the key tasks like booking outpatient appointments and managing cancellations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed high-volume workloads or competing priorities. Be ready to discuss how you keep track of multiple tasks and ensure everything runs smoothly.
✨Communicate Professionally
As you'll be liaising with patients and clinical teams, practice your communication skills. Think about how you can convey information clearly and compassionately. During the interview, use professional language and maintain a friendly tone to reflect the compassionate approach required for the role.
✨Prepare Questions About the Team
Interviews are a two-way street, so come prepared with questions about the clinical and operational teams you'll be working with. Ask about their processes for coordinating appointments and how they handle challenges. This shows your interest in collaboration and your commitment to improving patient experiences.
